Behavioral Health Escalation Specialist
: Job Details :

Extensive work experience, possibly in multiple functions Work in a fast - paced, high stress environment Achieve timely entry and resolution in regards to urgent and non - urgent issues Analyze and communicate complex information in understandable terms both verbally and written Support issue resolution for a variety of internal and external customers Work independently Mentor others Act as a resource for others Coordinate others activities Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED OR equivalent work experience Must be 18 years of age OR older 2 years of Healthcare Insurance experience 2 years of Telephonic Customer Service experience 1 years of experience in Optum behavioral health 1 years of experience in behavioral appeals in any of the f...Behavioral Health, Health, Behavioral, Escalation, Specialist, Microsoft, Healthcare