Health Center Concierge
: Job Details :

Greets patients with a smile and may assist them through the registration process. Extends a warm and caring approach to all patients with a respect for diversity. Keeps patient informed of wait times and manages visit expectations. Helps patients navigate the health center and escorts patients as needed. Ensures health centers uphold Premise brand standards by posting only branded and approved materials, and maintaining a welcoming appearance. Researches a patients outstanding out of pocket expenses and resolves errors. Resolves eligibility problems, incorrect claim charges and claim denials. Resolves questions about whether services are condition specific or related to preventive care. Coordinates information flow of benefits between dental, medical and other healthcare providers within the medical community. Assures correct application of specialist provider network status Care Coordination. Coordinates referrals for patients through insurance and other physician offices or special...Concierge, Health, Behavioral Health, Healthcare, Patient, Medical, Benefits