Colorado Athletic Club Monaco Denver, CO A Wellbridge CompanyFull-time We are looking for a Hospitality Desk Supervisor!Who we are: Colorado Athletic Club is Denver's leading upscale athletic, aquatics, tennis and family fitness club with 4 convenient locations across Colorado's Front Range. Our club supports the lifestyles of busy professionals, families, health enthusiasts and those who simply strive to be more active by providing a wide spectrum of unique fitness and wellness services. What our Hospitality Desk Supervisors are all about: Our Hospitality Supervisors are responsible for hiring, train, supervise and coordinate activities of hospitality desk staff to ensure efficient operation and delivery of exceptional member service. Responsiblities include:
- Entering and tracking data.
- Deliver high quality customer service.
- Respond to and resolve difficult customer situations.
- Organization skills and attention to detail.
- Work flexible hours including opening, day and evenings.
- Being enthusiastic, pleasant and display a positive attitude.
- Effectively performing multiple tasks simultaneously.
- Motivate others towards same performance objectives.
- Ability to perform MOD (Manager On Duty) duties.
What you are all about:
- You have a high school diploma or equivalent.
- You have college course work in management or hospitality field.
- You have a minimum 1 year previous supervisory experience preferably in the fitness, spa, hotel or hospitality industry.
- You have ability to demonstrate excellence in customer service.
- You have a CPR certification.
- You have computer skills with Microsoft Office, Windows, email and point of sale software.
- You have excellent verbal and written communication skills.
- You are assertive, have common sense, good judgment and a quick thinker.
- You have the ability to work in a busy and multi-faceted organization.
Why we are a great company to join:
- You will enjoy a complementary club membership.
- We provide state-of-the-art exercise equipment and resources.
- We provide the opportunity to strategize, learn, lead and grow.
- We provide medical, dental and vision insurance.
- We offer company matching 401k.
- We offer several voluntary insurance options.
- We offer paid time off and holidays.
- And much, much more!
*All benefits vary based on employee job status and including hours worked. Compensation: $19.00 - $21.00 per hour/40 hours per week. Based on experience, qualifications and schedule. Wellbridge owns and operates a variety of premiere athletic and tennis clubs across the country. Established more than 30 years ago with one location in CO, we have grown to 9 locations spanning 2 states (CO & NM). We proudly employ more than 900 team members and serve a growing membership community of more than 20,000+ members. We offer dynamic opportunities for our employees to develop their careers in a collaborative and empowering environment. Our culture encourages managers to be coaches, celebrates results through teamwork, and promotes innovative behaviors that contribute to a strong and dynamic environment. This allows us to live our mission of delivering the best for and through our employees, our members, and our community.