Job Location : Sacramento,CA, USA
Description:
Event Services Director:
Effectively and proactively monitors the daily functions of the Banquet and Events Set-up Departments. This includes providing support and guidance to the banquet team, and Events Set-up team. This also includes working and communicating closely with all hotel departments and to ensure a successful and effective event resulting in a positive guest experience.
The Event Services Director Responsibilities may include:
Supports and Manages the Banquet and Events Set-up Departments while working closely with the Director of Events and other hotel departments.
Supervise, Empower, Lead, Coach and Motivate the Banquet and Events Set-up teams including captains, food servers, managers, and supervisors towards achieving exceptional guest service results and complete associate engagement.
Ability to assist the hotel in reaching top box service scores on our Meeting Planner surveys.
Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders. Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications
Responsible for proactively reviewing staffing and equipment needs
Responsible for ensuring coordination and execution of all events with Culinary, Stewarding, and Events
Responsible for maintaining a high energy, positive, professional appearance
Responsible for developing innovative and creative décor for Banquet function space
Responsible for short- and long-term banquet functions in the front and back of the house
Creates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement.
Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions
Performing daily walk-throughs in the Banquet and Events Set-up departments and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
Ability to develop ideas for special events and holiday functions
**The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
The annual salary for this role is $87,000-$104,000.
Qualifications:
Qualifications
Full Time Management Position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule
A true desire to understand and anticipate the needs of others in a fast-paced environment
Refined verbal and written communication skills
Must be proficient in general computer knowledge
Candidates should be extremely creative, innovative, detail oriented and organized
Hotel experience and a thorough understanding of all levels of banquet service
Previous experience as a Banquets Manager/Assistant, Event Services (Banquet) Captain or Event Services Supervisor preferred
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service
Demonstrates ability to effectively interact with people of cultural, disability, and ethnic backgroundsWorks with Events team to build long-term, value-based customer relationships that enable achievement of hotel Event sales objectives
Hyatt is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Primary Location: US-CA-Sacramento
Organization: Hyatt Regency Sacramento
Pay Basis: Yearly
Job Level: Full-time
Job: Banquets
Req ID: SAC002175
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.