Posting Details Posting Summary Working Title Military Services Specialist Role Title Education Support Spec II Role Code 29143-SW FLSA Nonexempt Pay Band 03 Position Number 283W1063 Agency J. Sargeant Reynolds Community College Division J. Sargeant Reynolds Community College (Div) Work Location Henrico - 087 Hiring Range Salary commensurate with experience; $18.00 - $21.00 per hour Emergency/Essential Personnel No EEO Category N-No EEO-4 Reporting Full Time or Part Time Part Time Does this position have telework options? -Telework options are subject to change based on business needs-Does this position have a bilingual or multilingual skill requirement or preference?Work Schedule Part-time hourly positions are not eligible for state benefits. Wage employees are restricted to working approximately 29 hours per week or less, not to exceed 1,500 hours annually. Schedule set by supervisor. Sensitive Position No Job Description Reynolds is one of the largest community colleges in Virginia and serves Virginia's capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population. Reynolds is seeking a Military Support Specialist to advance the recruitment, onboarding, and success of military-connected students. The Military Support Specialist plays a key role in supporting veterans, active-duty service members, reservists, and military-affiliated dependents throughout their college journey. This position works closely with the Military Resource Center, Admissions, Advising, and the School Certifying Official to ensure military-connected students receive the guidance, support, and services needed to thrive at Reynolds Community College. The Military Support Specialist will deliver high-quality service while ensuring compliance with institutional, state, and federal regulations. The role includes, but is not limited to the following duties:
- Support the recruitment of military-connected students through coordinated outreach efforts and collaboration with the Admissions Office
- Assist in organizing and implementing Military Resource Center programs, including new student orientation, leadership development, campus engagement, and satellite support services
- Support the academic advising of military students in partnership with Advising and Transfer Services, under the guidance of the Military Support Coordinator
- Assist the School Certifying Official with processing VA educational benefits and certifications in accordance with federal, state, and institutional policies
- Verify enrollment data and program eligibility for VA students, input certification data into VCCS and VA systems, and maintain accurate records in compliance with DoD MOU, VA, and State Approving Agency requirements
- Serve as a liaison between students and the U.S. Department of Veterans Affairs to resolve certification issues or clarify benefit questions
- Stay informed of regulatory changes and participate in ongoing VA and state-mandated trainings and professional development sessions
- Provide timely, professional support to students in person, over the phone, and via email, ensuring a welcoming and inclusive environment
- Work independently and collaboratively with diverse student populations and campus departments to deliver responsive, student-centered service
- Perform other duties as assigned to support student success and institutional goals
Special Assignments May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor. KSA's/Required QualificationsKnowledge, Skills, and Abilities:
- Knowledge of local, state, and federal veterans' programs, including educational benefits available to veterans, spouses, and dependents
- Ability to interpret and apply VA regulations and institutional policies related to military-connected student services
- Demonstrated ability to build rapport and collaborate effectively with a diverse population of students, faculty, staff, administrators, and external partners
- Strong organizational skills with the ability to manage multiple priorities and meet established deadlines
- Effective problem-solving and critical thinking skills
- Excellent interpersonal and communication skills, both oral and written
- Ability to work independently while contributing to a team-oriented environment
- Proficiency with technology and student information systems used to support advising, certification, and engagement efforts
Additional ConsiderationsOperation of a State Vehicle No Supervises Employees Yes Required Travel Travel between campuses as needed. Posting Detail Information Posting Number WGE_2666P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary)Job Open Date 08/04/2025 Job Close Date 08/15/2025 Open Until FilledAgency Website www.reynolds.edu Contact NameEmailPhone NumberSpecial Instructions to Applicants In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: or call DARS at 800-###-####, or DBVI at 800-###-#### Additional InformationBackground Check Statement Disclaimer The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: EEO Statement The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors. ADA Statement The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested. E-Verify Statement VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes. Quicklink for Posting