Job Location : Buffalo,NY, USA
Join ServiceMaster Clean, a renowned professional cleaning company committed to creating cleaner, healthier, and safer work environments for over 60 years. As a ServiceMaster Service Partner, you'll be part of a collaborative team dedicated to delivering optimal solutions and customer service to our clients.
As an Operations Manager, you will play a pivotal role in ensuring the success of our cleaning teams. This position involves organizing employee shifts, providing training, and motivating team members. Your responsibilities will contribute to maintaining ServiceMaster standards and achieving customer satisfaction.
Expected Schedule is 3:00pm - 11:00pm Monday - Friday / Occasional Weekends
Train cleaners on ServiceMaster's janitorial standards, products, processes, and procedures
Oversee staff performance, ensuring all assignments are completed according to the task schedule
Conduct inspections and provide constructive performance feedback to staff members
Assign shifts and make necessary adjustments in case of call-offs or no-shows
Respond to customer complaints and requests in a timely and caring manner
Constant (up to 75%) standing, walking, pushing, kneeling, twisting, reaching
Must be able to lift and/or carry up to 25lbs.
3-5 years of janitorial supervisory experience
Ability to be flexible and work at a fast pace in a multi-tasked job
Contribute to a positive work climate with a pleasant attitude
Apply and become a part of ServiceMaster, one of the most respected professional cleaning companies in the country. We take pride in creating cleaner and healthier environments for our customers, their employees, and clients. As a ServiceMaster Service Partner, you will belong to a team that collaborates to deliver the best solutions and customer service.
Paid training
Excellent work/life balance
Opportunities for advancement
A career path that aligns with your interests and goals
Weekly Pay
Compensation: $58,000.00 - $64,000.00 per year
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.