Patient Access Representative I
: Job Details :

Patient Access Representative I

North Charleston, South Carolina

The Patient Access Services Representative reports to the Patient Access Services Supervisor. Under general supervision, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing all patient accounts for inpatient and outpatient billing to maximize payment for Hospital and Clinic services. This position reviews and verifies all payment methods available (insurance, self-pay, agency) and patient/insurance information. This role works with patients to set up payment arrangements and to arrange/apply for assistance programs. The Patient Access Services Representative assists in collecting copayments and deductibles and solves basic billing inquiries. The Patient Access Representative at the MUSC Children's Summey Medical Pavilion assist with scheduling a variety of children's specialty appointments and procedures.

High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred.