Night Auditor
: Job Details :

Holiday Inn Hotel & Suites Cincinnati Downtown Cincinnati , OH , US

Posted 14 days ago

Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

• Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment
• Process additional administrative, bookkeeping, and accounting procedures as required
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
• Ensure all guests feel they are having an exceptional experience at the property
• Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed

Qualifications

• Must be able to stand on your feet for 8 hours during a typical shift
• Please only apply if you meet each of these criteria
• Some college is preferred but a high school diploma or equivalent is required
• Flexible overnight hours are required
• Outstanding communication skills and excellent customer service skills are required
• Experience in the hospitality industry or guest services is preferred, but not required
• Must be computer proficient; experience with accounting or reservation software is a bonus

Compensation

$16 hourly

About Holiday Inn Hotel & Suites Cincinnati Downtown

Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nations top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of if we take care of our employees then our employees will take care of our guests, our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

#J-18808-Ljbffr