OFFICE SPECIALIST 2
: Job Details :

Office Specialist 2

The Idaho Department of Lands (IDL) is seeking a full-time Office Specialist 2. This position will be located at the Pend Oreille Area Office in Sandpoint, ID. Applications will be accepted through 4:59 PM MST on the posting end date. To provide a variety of office support or secretarial functions which require in-depth knowledge of assigned program areas; perform related work.

Key responsibilities:

• Provide customer service to walk-in, phone, and in-house customers in various Area programs (Fire, Idaho Forest Practices Act (FPA), Endowment Land Management, Navigable Waters).
• Provide administrative support for staff.
• Maintain program records systems including FPA and Slash Compliance system, M-Files and billings and payments.
• Preparing reports.
• Ensure office functions are covered in the absence of other staff as well as area administrative staff in both Sandpoint and Bonners Ferry offices.
• Issue firewood and burn permits

Minimum qualifications:

• Good knowledge of: rules of effective business English usage, spelling, punctuation, and grammar.
• Experience: using alphabetical, numerical, or subject filing systems to include determining file names, setting up new files, classifying, labeling, filing, and retrieving; reviewing documents for compliance with established procedures; using a computer to enter and retrieve information; answering a business telephone using knowledge of business telephone procedures and etiquette.

Desired qualifications:

• A desire to build and maintain strong working relationships with internal and external customers to fulfill the department's mission, goals, and values.
• Experience or training in time management and organizational methods or tools.
• Experience using Microsoft Outlook to send and receive emails and manage calendars.
• Experience using maps or online applications to locate specific areas of interest (e.g., legal descriptions, addresses, or land ownership).
• Experience in Microsoft Excel to input information, create formulas and employing built-in calculations functions to perform routine financial calculations.
• Aspiration to grow into a supervisory role.

Distinguishing characteristics: This classification is distinguished from the Office Specialist 1 by the requirements for utilizing independent judgment, more complex computer operation, and the application of program knowledge.

Nature and scope: Incumbents in this class perform a wide range of office support functions using independent judgment in applying existing policies and procedures to complete assignments. This involves knowledge of multiple procedures and program guidelines to make decisions. Decisions cover a variety of tasks. Incumbents respond to non-routine inquiries and explain department services, policies, procedures, and rationale for decisions to customers. Incumbents typically utilize a variety of computer operations to complete daily assignments. Incumbents may perform office support or secretarial duties such as composing correspondence; creating, reviewing, and processing documents and records; identifying and correcting errors and omissions on documents received from staff, departments and/or public; and maintaining records. They may schedule appointments or services and make meeting and travel arrangements.

Benefits: The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year.

EEO/ADA/Veteran: The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws. The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) ###-#### (TTY/TTD: 711), or email [...@example.com](mailto:...@example.com). Preference may be given to veterans who qualify under state and federal laws and regulations.

About the Idaho Department of Lands: Become part of an organization where you will work with dedicated people who are committed and skilled in managing and protecting Idaho's natural resources. The Idaho Department of Lands (IDL) believes in its employees and values stewardship, service, accountability and cohesiveness. Our goals emphasize our people and processes, financial stewardship, and customer focus. We strive for a culture in which leadership equips, entrusts and expects employees to make decisions in fulfillment of our mission. View our Strategic Plan here. Under the direction of the Idaho State Board of Land Commissioners, IDL manages more than 2.5 million acres of state endowment trust land under a constitutional mandate to produce maximum long-term financial returns for public schools and several other State of Idaho institutions. Leases and other contracts are used to authorize revenue generating activities such as timber harvest, grazing, farming, mining, commercial use, residential use, and conservation in a prudent and sustainable manner. Managing endowment trust lands is only part of our story. We also protect public resources such as water quality, fish, wildlife habitat, and recreation on navigable waterways, and ensure the protection of water quality and other resources by overseeing forestry and mining practices across all ownerships in the state. We also work to reclaim abandoned mines in Idaho. One of our most important resource protection responsibilities is fire prevention and suppression. We also aid landowners in managing their forest lands, work with communities to plant trees in urban settings, help keep working forests working through the Forest Legacy Program, and work with many partners to promote healthy forests on a landscape level. IDL also is the administrative arm of the Idaho Oil and Gas Conservation Commission.