Job Listing Summary
Manager of Voice Technology at Point72
As the Manager of Voice Technology, you will lead the development, implementation, and optimization of voice-enabled solutions across the firm, enhancing user experiences and driving business outcomes.
Key Responsibilities
- Develop and execute a strategic roadmap for voice technology initiatives aligned with business goals.
- Lead cross-functional teams to design, implement, and maintain voice-enabled solutions, including voice assistants and IVR systems.
- Oversee the design, development, and deployment of voice applications and platforms.
- Collaborate with engineering, product, network, and UX teams for seamless integration of voice technology.
- Optimize voice recognition accuracy, NLP, and TTS capabilities to improve user experience.
- Build and manage a team of voice technology engineers and analysts.
- Define and track KPIs to measure the success of voice technology initiatives.
- Partner with business units to identify opportunities for voice technology solutions.
- Work with vendors to evaluate and integrate voice technology solutions.
Required Experience
- 5+ years of experience in voice technology, software development, or a related field.
- Proven experience managing teams and leading complex technology projects.
- Strong understanding of voice technologies, including Telecom, VOIP, and other voice platforms.
- Familiarity with cloud platforms (AWS, Azure, Google Cloud) and APIs for voice integration.
- Knowledge of data privacy and security best practices related to voice technology.
Qualifications
- Bachelor's degree in computer science, engineering, or a related field.
- Strong leadership and team management abilities.
- Effective communication and presentation skills.
- Commitment to the highest ethical standards.
The annual base salary range for this role is $175,000-$245,000 (USD), excluding bonuses and benefits.
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