Job Location : Decatur,IL, USA
Here at Miles Crown Automotive we want to make your next new or used car experience one to remember. We strive to provide excellent customer service when contacting us to handle your car repair services. Learn about our service departments, view service specials, schedule service online or email us with questions regarding your car care needs. You will also find a wide selection of parts for your new or used vehicle.What We OfferMedical, Dental & Vision InsuranceLife InsuranceShort & Long Term DisabilityFlexible Spending Accounts401K + MatchPaid VacationsEmployee DiscountsTechnician Specific BenefitsShop equipped with the newest technology and equipmentUniforms providedDiscounts on products and servicesWork environment OSHA certified to current Air Quality StandardsHighly productive shopCareer advancement opportunities, promote from withinASE and state inspection certification reimbursement and all training expenses paid to further your careerContinued education, manufacturer hands on and web based trainingClean and professional work environmentCompetitive wagesResponsibilities Receive repair orders from dispatchers and take to stall areaPerform routine maintenance/major repairs assigned with efficiency and accuracy in accordance with dealershipPerform complete MPI and 27 point used care inspectionDiagnose cause of any malfunction and perform repair as authorizedCommunicate with Parts Department to obtain needed partsTag & save parts, turn in parts, if the job is under warranty or if requested by the customerAdvise Service Advisor immediately if any additional work is needed, if work outlined is not needed or if repairs cannot be complete within promised timeDocument & quality check work performedRoad-test vehicles to ensure repair has addressed customer complaintKeep abreast of factory technical bulletinsEnsure that work area and customers' vehicle are kept cleanAdminister safety & housekeeping policies/proceduresUnderstand/follow federal/state/local regulation, governing service repair workQualificationsAssociate's Degree or equivalent from two-year college or technical school; or two-years of experience in an auto body repair facility, one-year of supervisory experience and/or equivalent combination of education and experienceFive-years automotive mechanical experience (preferred)Must have diagnostic ability in chassis, drive & electricalMust have own toolsAbility to read, analyze & interpret technical proceduresAbility to write reports, business correspondence & procedure manualsAbility to regularly lift/move up to 25 lbsBasic mathematical skills & reasoning abilityCustomer service, computer & organizational skillsCurrent, valid driver's license & satisfactory MVR