Job Summary
Filling every occasion with great food and service! We are currently seeking a Catering Director for a high-volume and premiere catering department at SUNY Plattsburgh in Plattsburgh, NY. Our Catering Director will be responsible for developing and driving catering solutions to meet our customer needs, while working closely with the Executive Chef on menu development. Events encompass a diverse spectrum, spanning from coffee services to exclusive VIP dining occasions, hosted both on-campus and off-campus. This Catering Operations Director will also be the main point of contact for catered events at the Valcour Inn & Boathouse.
Key Responsibilities:
- Coordinate and oversee both internal and external catering events to ensure seamless execution and outstanding customer happiness.
- Develop and maintain the catering marketing plan, offering clients a comprehensive event planning service and detailed menu development that aligns with their needs and preferences.
- Lead the hiring, training, and scheduling of catering staff, actively contributing to the development of existing catering staff in service techniques, menu presentation, policies, and procedures.
- Ensure the successful operations of catering functions, including meticulous control over labor and food costs, and be responsible for preparation, transportation, setup, operation, and cleanup of all events.
- Collaborate with the Management and Chartwells Marketing teams to implement effective strategies sought at building catering revenue and growing market reach.
- Foster strong client relationships to align our programs with their objectives, driving happiness and retention.
- Perform other duties as assigned to support the efficient functioning of dining service operations.
Preferred Qualifications
- Associate's degree preferred.
- Minimum of five years of experience in catering leadership including two years in management.
- Proven experience in booking, selecting, and costing menu items, pricing contracts, and sourcing temporary help and equipment.
- Strong ability to supervise food preparation, service, and cleanup, ensuring high-quality standards are consistently met.
- Flexibility to work evenings, weekends, and holidays as needed.
- Must be experienced with computers.
- ServSafe Certified.
Benefits
- Opportunities for Training and Development
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.