Customer Service Rep.
: Job Details :

Ability to manage multiple customer accounts. - Perform duties related to overall customer service and account management: logistics, contract management, and customer relations. - Communicate professionally and effectively, both in writing and verbally to internal and external customers. - Effectively manage a large amount of written communication and data while complying with internal and external process. - Reviewing contracts, verifying accuracy and resolving discrepancies in line with company rules and guidelines - Process order entry from Purchase Orders and create quotes in accordance with Standard Work procedures, and when required, redirect queries to appropriate department or personnel. - Ensure compliance with federal policies and current procedures. - Utilize enterprise system (SAP)to input or extract material data. - Demonstrates proficiency with tools, systems, procedures and processes required to create complex orders. May identify trends, analyze problemsand suggest alt...Customer Service, Service, Retail, Staffing, Customer