Patient Relations and Legal Coordinator - Roper St. Francis Healthcare
: Job Details :

The Patient Relations & Legal Coordinator aids in complaints and grievances management as well as legal matters to include coordinating with outside attorneys and claim adjustors, providing support and data entry in litigation matters, respond to inquiries from RSFH staff and outside sources, maintaining legal files. This position will also review all emails, calls, social media messages and written complaints, record complaints/comments, coordinates with the appropriate department/leader for resolutions, receives & forwards compliments, issues acknowledgement letters, forwards grievance forms within the designated timeframe, assists with accreditation surveys and requests from accrediting and regulatory entities and compiles reporting on trends, frequency, and key areas of concern. Additionally, this position will follow up on all items until resolution. Minimum Qualifications:Education: Bachelors degree required. Paralegal certificate preferred. Experience: Three years of work exper...Relations, Legal, Healthcare, Patient, Coordinator, Health