Guest Relations-Birth Care Center
: Job Details :

Clerical Support. Greets all customers, patients, family members, physicians and healthcare team members, ascertains their needs and provides assistance or direction accordingly. Responds to the phone and call system promptly and courteously. Accurately uses the copy/fax machine and/or tube station. Assures medical record order is concurrently maintained per hospital policy and/or department routine. Assures a new medical record is accessible for patient admission. Assists in accurately ordering and scheduling patient procedures, follow-up healthcare team appointments. Assists department leadership team other clerical functions as directed. Maintains a neat and orderly nurses' station. Assists in maintenance of department nourishment and supply inventories. Maintains a system for control and follow-up on department items/equipment sent for repair. Supports the St. Luke's Hospital's Comfort/ C. A. R. E. Professional Practice Model in their daily work practices. Effective Commu...Relations, Guest, Patient Care, Healthcare, Department Leader