Field Support Specialist-DIS-Grenada
: Job Details :

Provides support of the installation and configuration of the end user computing environment, which consists primarily of user workstations (desktop and laptop), printers, and mobile devices. Responsible for providing tier 2 support of the end user computing environment. Responsible for asset management of the end user devices. Supports facility coordination associated with adds/moves/changes of end user devices. Insures that standard operating procedures and documentation are developed and maintained so that utilization of the end user devices and user productivity are maximized; confers with and advises subordinates on policies and procedures. Education & Experience. Education and Experience Required: Degree (Associate's or Bachelor's) Certifications, Licenses or Registration required: N/ A - Knowledge, Skills & Abilities. Knowledge, Skills, and Abilities: Knowledge of the end user computer environment. Technical aptitude and project management skills. Troubleshooting, analytical, an...Support Specialist, Support, Field, Specialist, Skills, Project Management, Healthcare, Business Services