Patient Service Representative
: Job Details :


Patient Service Representative

Mass General Brigham

Job Location : Lynn,MA, USA

Posted on : 2025-08-06T17:10:28Z

Job Description :
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under close to general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department Qualifications. Essential Functions-Perform routine administrative and clerical duties relating to a clinical service or physician practice office.-Make patient appointments and maintain appointment records.-Greet and assist patients.-Answer telephones, assist callers with routine inquiries, and schedule appointments.-File materials in patient folders, and print appointment schedules.-Process patient billing forms and scan documents to patient medical record/ LMR.-Call for patient medical records and laboratory test results.-Open and distribute mail or faxes.-Type forms, records, schedules, memos, etc., as directed.-May b...Patient, Representative, Service, Operations, Retail, Healthcare
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