Salary: $39,759.00 - $57,251.00 Annually Location : Muscle Shoals, AL Job Type: Full-Time Job Number: NWS25-39 College/Division: NWSCC-401010-Academic Computing Support Opening Date: 07/30/2025 Closing Date: 8/13/2025 11:59 PM Central Campus Location: Northwest-Shoals Community College Essential Duties and Responsibilities
- Maintain competence in new software and hardware technologies through self-study and participations in workshops and seminars.
- Conduct preventive maintenance of all microcomputer systems.
- Install and maintain instructional microcomputer software in classroom labs and in faculty/staff computers.
- Install network wiring and adapter cards.
- Diagnose, repair, and replace failed components in all institutional microcomputers.
- Repair and service lab and faculty/staff printers.
- Restore software environments in classroom labs and for faculty/staff as needed.
- Maintain Technical Services server hardware and software.
- Assist lab assistants with lab maintenance and computer problem diagnostics and repair.
Qualifications
- 1 year of college (32 semester credit hours) with 15 semester hours in a related field, required.
- Associate Degree in a computer field from an accredited institution, preferred.
- 2 years of full-time experience as a Computer Technician or related computer field, OR one year of full-time experience as a Computer Technician and at least one of the following certifications: A+, MTA, MSCE, or MCSA, preferred.
- Experience in supporting a network environment, preferred.
- Knowledge of Windows Operating Systems, preferred.
- Knowledge of Deepfreeze, Acronis, and Server 2012 software, preferred.
- Working knowledge of Active Directory and VDI environments, preferred.
Application Procedures/Additional InformationA complete application packet consists of the following:
- a completed Northwest Shoals Community College online application form,
- a current resume, and
- postsecondary transcripts (unofficial or official), which must include institution's name, college degree, and degree date.
Applications may be submitted online at Applications should be received by no later than Wednesday, August 13, 2025. Incomplete application packets will eliminate the possibility of an interview. Application packets received after the deadline date will eliminate the possibility of an interview. The submission of all required application materials by the deadline date is the sole responsibility of the applicant. SALARY: Compensation is in accordance with the Alabama Community College System's Salary Schedule E3-4 ($39,759 - $57,251). Northwest Shoals Community College is an equal opportunity employer. It is the policy of the Alabama Community College System, including all postsecondary community and technical colleges under the control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. Northwest Shoals Community College will make reasonable accommodations for qualified disabled applicants or employees. Applicants in need of an accommodation(s), should contact the Office of Human Resources prior to the interview. 256-###-#### Applicants must adhere to the College's prescribed interview schedule and must travel at their own expense. Northwest Shoals Community College will not be responsible for copying application packets for current or future positions. In accordance with Alabama Community College System Policy and guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon the receipt of a clearance notification from the criminal background check. Northwest Shoals Community College is an active participant in the Employment Eligibility Verification Program (E-verify). E-verify electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security. Northwest Shoals Community College reserves the right to withdraw this job announcement at any time prior to awarding of employment. Sick Leave All regular full-time non-instructional staff earns one day of sick leave which is the equivalent of 8 hours of sick leave per month. Unused sick leave is rolled over to the following year. Upon retirement, employees are allowed to convert unused sick time into service time for the purpose of retirement. Further retirement benefits may be found on this page under Alabama Teacher's Retirement. 8 hours per month (may accumulate an unlimited number) Annual Leave All regular full-time non-instructional staff earn annual leave per month. A complete description of leave benefits can be found with the Human Resources office. 0-4 years 8 hours per month 5-9 years 10 hours per month 10-14 years 12 hours per month 15-19 years 14 hours per month 20+ 16 hours per month (may accumulate up to 480 hours) Personal Leave All regular full-time non-instructional staff earns up to two (2) regularly scheduled workdays of personal leave per leave year. Unused Personal Leave converts to sick leave if not used. (converts to sick leave at the end of August each year if not used) Professional Leave Up to 10 days a year of professional development leave with pay may be granted by the President. Holidays New Year's Day Martin Luther King/Robert E. Lee Birthday National Memorial Day Independence Day Labor Day Veterans Day Thanksgiving Day Day after Thanksgiving Day Christmas Eve Christmas Day 15 (5 locally assigned) Contracted Work Days 260 Retirement The TRS was established in 1939 to provide benefits to qualified persons employed by state-supported educational institutions. Responsibility for the management and administration of the TRS is vested in its Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. The TRS is a defined benefit plan qualified under Section 401(a) of the Internal Revenue Code. For more information visit All regular full-time and part-time employees (non-temporary and non- student) who work at least 20 hours per week are required to participate in The Teachers' Retirement System of Alabama. Tier I - Pays 7.50% monthly. State matches 13.57% (effective 10/01/24) Tier II - Pays 6.20% monthly. State matches 12.60% (effective 10/01/24) Law Enforcement Officers: Tier I-Pays 8.50% monthly. State matches 13.57% (effective 10/01/24) Tier II- Pays 7.20% monthly. State matches 12.60% (effective 10/01/24) Health Insurance PEEHIP, established in 1983, provides health insurance benefits for active and retired education employees and is governed by the PEEHIP Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. For more information visit Premium amounts:
- Single $ 30
- Family (without Spouse but with dependents) $ 207
- Employee + Spouse (no dependents) $ 282
- Family (with Spouse and dependents*) $ 307
*Includes $100 per month spousal surcharge Note: The spousal surcharge does not apply to spouses who are independently eligible for PEEHIP. Tobacco Usage Premium
The tobacco premium applies only to the PEEHIP Hospital Medical and VIVA Health plans. Refer to the section to learn how you and/or your spouse can receive the non-tobacco user discount. Wellness Premium
The wellness premium applies only to the Blue Cross Blue Shield Hospital Medical Group #14000 plan for non-Medicare eligible active and retired members, non-Medicare-eligible members on LOA or COBRA, and non-Medicare-eligible spouses on active or retired contracts. Refer to the section to learn how you and/or your spouse can receive a wellness premium waiver. If desired, the employee may elect four options rather than health insurance options to include hospital indemnity, cancer, dental, and vision. Optional Coverage Plan Premiums
- Cancer, Indemnity, and Vision Single or Family (cost per plan) $ 38
- Dental Single $ 38 Dental Family $ 50
Institution matches $800 monthly (effective 10/01/17). Duty Hours (hours vary by campus and needs of the student)Tuition Assistance This tuition waiver program is designed for all full-time instructional and non-instructional employees of The Alabama College System and the Alabama Department of Postsecondary Education and their dependents as defined under by policy. The program will be coordinated by each institution for employees within The Alabama College System and the Alabama Department of Postsecondary Education. An application form for the tuition assistance program is available in the Human Resources office and should be completed prior to registration for classes. Employees/Dependents at two-year colleges:
- 1/3 waived after 1st year
- 2/3 waived after 2nd year
- 3/3 waived after 3rd year
Note: Employee is vested after 10 years in Retirement System. Additional information regarding retirement may be obtained from the Retirement System Web site at www.rsa.al.gov.