We are seeking a highly skilled Site Reliability Engineer with extensive experience in AWS (Amazon Web Services) and UHD/HDR (Ultra High Definition/High Dynamic Range) technologies. The ideal candidate will have a strong understanding of application development and deployment, with a focus on delivering high-quality, scalable streaming solutions.
This role involves designing, implementing, and optimizing streaming workflows to ensure seamless UHD/HDR content delivery across multiple platforms. The engineer will collaborate with cross-functional teams to troubleshoot issues and lead technical projects.
This role is critical to delivering high-quality live sports broadcasts for the Boston Bruins and Red Sox. Youll have the opportunity to work with cutting-edge broadcast technology, lead innovative projects, and be part of a team that brings sports to life for millions of fans.
Essential Duties and Responsibilities:
Streaming Workflow Design: - Design and implement scalable, high-performance streaming workflows for UHD/HDR content.
- Optimize live and on-demand streaming encoding, transcoding, and packaging processes.
AWS Integration: - Leverage AWS services (e.g., MediaConvert, Elemental, CloudFront, S3, Lambda) to build and manage streaming infrastructure.
- Develop and maintain cloud-based content delivery, storage, and processing solutions.
UHD/HDR Expertise: - Ensure the highest quality of UHD/HDR content delivery, including accuracy, bitrate optimization, and device compatibility.
- Troubleshoot and resolve issues related to UHD/HDR streaming workflows.
Application Development: - Collaborate with application development teams to integrate streaming technologies into custom applications.
- Develop and maintain APIs and SDKs for streaming services.
Monitoring and Analytics: - Implement monitoring tools to track streaming performance, latency, and quality of service (QoS).
- Analyze data to identify and resolve bottlenecks in the streaming pipeline.
Innovation and Research: - Stay up-to-date with emerging technologies in streaming, UHD/HDR, and cloud services.
- Propose and implement innovative solutions to enhance streaming performance and user experience.
We believe in the potential within every individual. If youre passionate about this role, we encourage you to apply even if you do not meet all of the requirements that are listed within this job description.
Qualifications:
- 5+ years of experience in network streaming, video encoding, and content delivery.
- Proven expertise in AWS cloud services, particularly Media Services (e.g., MediaConvert, Elemental, CloudFront).
- Hands-on experience with UHD/HDR technologies and workflows.
- Strong understanding of video codecs (e.g., H.264, H.265/HEVC, VP9) and streaming protocols (e.g., HLS, DASH, RTMP).
- Proficiency in application development and integration, including APIs and SDKs.
- Familiarity with monitoring and analytics tools (e.g., AWS CloudWatch, New Relic, Datadog).
- Excellent problem-solving and troubleshooting abilities.
- Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
- Ability to work independently and as part of a team in a fast-paced environment.
- Bachelors degree in computer science, Engineering, or a related field (or equivalent experience).
Additional Qualifications:
- Experience with DRM (Digital Rights Management) and content security solutions.
- Knowledge of AI/ML applications in video streaming and content optimization.
- Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes).
We believe that when team members feel supported, they are more engaged, productive, and innovative. If you're looking for a workplace that celebrates people and their personal and professional growth, you've come to the right place.
Benefits include:
- Medical and Dental plans funded by NESN at approximately 85%
- Pre-Tax HSA, FSA, and Dependent Care Account
- 401(k) plan with employer match of 100% up to 6%, 3% contribution via Safe Harbor, and discretionary profit sharing up to 6%
- Life Insurance, AD&D, Short and Long-Term, funded by NESN
- Paid parental leave
- Paid Time Off 160 hours or 20 days annually
- Team Store Discounts 50% at Red Sox Store, 25% at Bruins Pro Shop
- Paid Volunteerism Up to 24 hours annually
- Tuition Reimbursement
- MBTA Reimbursement Up to $100/month
- Travel Assistance & ID Theft Protection
- Estate Guidance through The Hartford
- Additional Perks & Employee Discounts
Who We Are
NESN (New England Sports Network), owned by Fenway Sports Group and Delaware North, is a leading regional sports network, delivering top sports programming in New England and nationally. We manage SportsNet Pittsburgh, broadcasting Pittsburgh Penguins and Pirates games, local college sports, and more.
Our environment is passionate, creative, and collaborative. We value diversity and are committed to equal employment opportunities for all individuals, encouraging minorities, women, individuals with disabilities, and veterans to apply.
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