EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. DescriptionJob Title: Regional Hotel Director - Luxury Hotel Operator Location: New York, NY (Headquarters) Employment Type: Full-Time Reports To: Chief Executive Officer Job Summary: We are seeking a visionary, results-driven Regional Hotel Director to lead a small portfolio of high-end independent hotels and resorts across premier destinations. Based in New York City, this executive role is responsible for providing strategic leadership, driving operational excellence, enhancing brand value, and ensuring a world-class guest experience across our luxury properties. Job Duties & Functions:
- Strategic Leadership: Develop and implement strategic business plans to drive revenue growth, market share, and profitability for all properties within the portfolio.
- Operational Oversight: Ensure consistent operational standards, service excellence, and brand integrity across all hotels and resorts, working closely with property-level General Managers.
- Standard Operating Procedures (SOPs): Design, implement, and enforce comprehensive SOPs across departments to ensure consistency, efficiency, and exceptional service delivery.
- Guest Experience Programs: Install and oversee signature guest service programs tailored to each property's unique identity, enhancing personalization and guest satisfaction at every touchpoint.
- Quality Control: Lead quality assurance initiatives, including regular audits, service evaluations, brand compliance checks, and ongoing staff training to uphold luxury standards.
- Financial Performance: Lead budgeting, forecasting, and performance monitoring. Drive cost control, yield management, and financial reporting to ensure strong ROI and EBITDA performance.
- Team Development: Build, mentor, and lead a high-performing executive team and support property GMs in developing strong leadership pipelines within each hotel.
- Owner & Investor Relations: Maintain strong relationships with ownership groups and investment partners. Present financial updates and performance insights regularly.
- Brand Stewardship: Champion the individuality of each hotel while maintaining consistent luxury standards. Leverage marketing, PR, and design to elevate the guest experience.
- Expansion & Development: Identify growth opportunities, including new management contracts, acquisitions, or brand collaborations. Evaluate potential markets and partnerships.
Required Skills, Experience and Knowledge
- Minimum 7 years of hospitality experience, with at least 5 years in a GM/Managing Director level role overseeing multiple luxury or lifestyle hotels.
- Proven leadership experience in independent hotel or resort operations, ideally within an urban-luxury or boutique brand environment.
- Exceptional business acumen with a track record of delivering strong financial performance.
- In-depth knowledge of New York City's luxury market landscape; global exposure a plus.
- Strong interpersonal, communication, and negotiation skills.
- Bachelor's degree in Hospitality Management, Business Administration, or related field; MBA or executive education preferred.
Preferred Attributes
- Passion for innovation in the luxury hospitality space.
- Ability to balance individuality of properties with centralized operational excellence.
- High emotional intelligence and leadership gravitas.
- A hands-on, entrepreneurial spirit combined with corporate discipline.
What We Offer
- Competitive executive compensation package including performance bonus and equity opportunity.
- Health, wellness, and travel benefits.
- An opportunity to shape the future of luxury hospitality with a fast-growing, design-forward hotel operator.
Salary Range: $215,000 - $235,000 per year Position RequirementsRequired Skills, Experience and Knowledge
- Minimum 7 years of hospitality experience, with at least 5 years in a GM/Managing Director level role overseeing multiple luxury or lifestyle hotels.
- Proven leadership experience in independent hotel or resort operations, ideally within an urban-luxury or boutique brand environment.
- Exceptional business acumen with a track record of delivering strong financial performance.
- In-depth knowledge of New York City's luxury market landscape; global exposure a plus.
- Strong interpersonal, communication, and negotiation skills.
- Bachelor's degree in Hospitality Management, Business Administration, or related field; MBA or executive education preferred.
Preferred Attributes
- Passion for innovation in the luxury hospitality space.
- Ability to balance individuality of properties with centralized operational excellence.
- High emotional intelligence and leadership gravitas.
- A hands-on, entrepreneurial spirit combined with corporate discipline.
Full-Time/Part-Time Full-Time Salary Range $215,000 - $235,000 per year Position Regional Hotel Director - Luxury Hotel Operator Exempt/Non-Exempt Exempt This position is currently accepting applications.