Telecommunications Analyst (McLeod Seacoast Hospital)- Telecommunications
Join to apply for the Telecommunications Analyst (McLeod Seacoast Hospital)- Telecommunications role at McLeod Health
Telecommunications Analyst (McLeod Seacoast Hospital)- Telecommunications
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Join to apply for the Telecommunications Analyst (McLeod Seacoast Hospital)- Telecommunications role at McLeod Health
- Avaya PBX administration. Plan for growth in the areas of user base and hardware needs. Monitor and benchmark performance and utilization of servers. Support server-based technologies such as Windows, VMWare, Unix/Linux, and Citrix. Avaya administration includes Communication Manager (CM), System Manager (SMGR), Session Manager (SM), Messaging (AAM), Session Border Controller (SBCE), Secure Access Link (SAL), Utility Server and all hardware gateways and cards.
- Genesys PBX administration. Plan for growth in the areas of user base and hardware needs. Monitor and benchmark performance and utilization of servers. Support server-based technologies such as Windows, VMWare. Avaya administration includes all PureConnect products.
- Install and test software updates, including service packs and patches
- Maintain inventory of stock and licensing for Access Control, VMS and PBX systems.
- Recommend changes to improve system availability and performance for PBX, VMS and Access Control systems.
- Ensure all changes are made in accordance with McLeod change control, security, and risk assessment policies.
- Install and provide support for all telecommunication-based technologies.
- Serve as project leader on telecommunications projects assigned which may include evaluation, problem resolution or implementation.
- Serves as the primary liaison between the telecommunications department, vendors and clients for multiple complex systems/applications.
- Participates in on-call rotation schedule to include daily, afterhours and weekend, to provide 24x7 coverage for the entire healthcare system.
Job Description Responsibilities:
- Provide end user training
- Avaya PBX administration. Plan for growth in the areas of user base and hardware needs. Monitor and benchmark performance and utilization of servers. Support server-based technologies such as Windows, VMWare, Unix/Linux, and Citrix. Avaya administration includes Communication Manager (CM), System Manager (SMGR), Session Manager (SM), Messaging (AAM), Session Border Controller (SBCE), Secure Access Link (SAL), Utility Server and all hardware gateways and cards.
- Genesys PBX administration. Plan for growth in the areas of user base and hardware needs. Monitor and benchmark performance and utilization of servers. Support server-based technologies such as Windows, VMWare. Avaya administration includes all PureConnect products.
- Install and test software updates, including service packs and patches
- Maintain inventory of stock and licensing for Access Control, VMS and PBX systems.
- Recommend changes to improve system availability and performance for PBX, VMS and Access Control systems.
- Ensure all changes are made in accordance with McLeod change control, security, and risk assessment policies.
- Install and provide support for all telecommunication-based technologies.
- Serve as project leader on telecommunications projects assigned which may include evaluation, problem resolution or implementation.
- Serves as the primary liaison between the telecommunications department, vendors and clients for multiple complex systems/applications.
- Participates in on-call rotation schedule to include daily, afterhours and weekend, to provide 24x7 coverage for the entire healthcare system.
Qualifications:
- Five plus years of experience working in the information technology or telecommunications field
- Experience implementing server based technologies
- Must be a team player with initiative, organizational skills and analytical abilities.
- Three plus years supporting and implementing the following technologies: VoIP, SIP, server based systems/application, Linux administration, Windows server administration, network switches, wireless networks, CCTV systems, physical access control systems.
- Oral communication skills with persons of all ages and diverse backgrounds
Requirements: Degrees: Bachelors Degree About Us Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area . With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds , including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health. About The Team If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today. We are an equal opportunity employer. Seniority level
- Seniority level Mid-Senior level
Employment type
- Employment type Full-time
Job function
- Job function Information Technology
- Industries Hospitals and Health Care
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