Shift Manager: Job Description Role
Support the RGM by running great shifts in a self-sufficient manner. Take ownership and responsibility to solve problems; seek help from others when appropriate; and be willing to provide help and guidance to others.
Job Requirements and Essential Functions:
- Personally demonstrate the customer needs are the highest priority.
- Ensure food safety, quality and accuracy of orders.
- Resolve customer complaints quickly while maintaining positive customer relations.
- Demonstrates a positive and enthusiastic attitude with co-workers.
- Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. Provides appropriate notice when unable to be at work.
- Takes action without being told, goes beyond what is simply required and maintains a high activity level.
- Handle conflicts constructively and works with RGM to achieve resolution.
- Assist profit and loss management by following cash control/security procedures, maintaining inventory and managing labor.
- Oversee proper product preparation, rotation, portioning, cooking and holding times.
- Assist RGM with facility maintenance and ensure health and safety standards are followed at all times.
- Perform other duties as required by manager.
- Must be at least 18 years old.
- Must pass background check criteria and drug test.
- Must have reliable transportation.
- Able to oversee and manage subordinate employees and provide direction.
- Able to perform basic cleaning tasks in the restaurant.
- Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
This list of job duties and responsibilities is not all inclusive. Employees typically average 30+ hours a week, but hours may vary depending on the operational needs of the business. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice.
Englefield Oil Offers:
- Competitive Wage
- PTO and Sick time
- Development Opportunities
- No Late Nights