Overview Coordinate all reservations activity on the property. Responsibilities
- Handle all incoming and outgoing reservation request from Casino Host and 3rd party booking sites in a prompt, courteous and efficient manner.
- Assist with group sales reservation.
- Maintain a record of all corporate, special rates, and preferred company rates.
- Keep accurate reservation control, to insure maximum room occupancy and highest possible room rates.
- Answer all inbound call to the property while routing them to the correct department.
- Assure the safety and security of guest and employees.
- Other duties as assigned.
Qualifications
- Completion of high school or equivalent.
- One year experience in a high volume hotel as a desk clerk or reservationist.
- Ability to work flexible schedules, including nights, weekends and holidays is required.
- Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience.
- Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
- Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor.
- Excellent interpersonal, organizational and communication skills.
- Display strong work ethic and team work.
Pay Range USD $13.00 - USD $13.00 /Hr.