Job Location : Springfield,MO, USA
OverviewAn Alignment Technician will be responsible for performing the required mechanical duties in an accurate and timely manner in accordance with all company programs, policies and procedures.MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.ResponsibilitiesPerform all brake, front end and alignment maintenance as well as mechanical work in accordance with all company programs, policies, and proceduresTrain and coach other employees in accordance with all company programs, policies and proceduresMaintain the orderly flow of customer service assignment to ensure productivityEnsure that Big O's Extra Care Services are extended to all customersProperly diagnose and repair of all customers' vehicles, performing quality control of all shop functionsAttend weekly store meetings to review safety issues, store policies, procedures, and product information changes as requiredAssist in the organizing, documenting, and processing of all adjustments and core creditsWork with store management to ensure the successful accomplishment of budgeted service related quotasEnsure that all appropriate information for completed work is given to the counter personnel for inclusion in final invoicingUtilize the company outside purchase program to ensure maximum profitabilityEnsure the consistent execution of the vehicle inspection program Achieve established service, sales and productivity goals Assist management in the orientation and training of all new personnelComplete all required training in a timely mannerPerform other job-related duties as assignedJob Requirements18 years of age or olderMinimum of one year of experience as a lube/tire/service technician Availability to work holidays, weekends, and after regular business hours as neededReliable transportation to workAbility to learn new concepts and use technical materialsAbility to consistently operate a computer and other office productivity machineryCapability to safely operate automatic and manual transmission vehiclesAbility to exchange accurate information with customersWillingness to work with hazardous materialsAbility to consistently work in outdoor weather conditionsWillingness to comply with Personal Protection Equipment (PPE) regulationsVision, hearing, speech, and the ability to detect odors is essentialAbility to remain in a stationary position (standing and/or driving) for up to nine hours per shift Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing 75 poundsAbility to meet company requirements including successful pre-employment drug screening, Motor Vehicle Report (MVR), and criminal background checkLegal authorization to work in the United States of AmericaPreferred SkillsHigh school diploma or GED equivalentTwo years or more of experience in an automotive shop environmentAppropriate ASE certifications Valid driver's license Readiness to work both independently and in a team environment Capability to work at a fast paceStrong verbal communication skillsSales abilities StaminaAbility to prioritize and plan work activities using time efficientlyManagement of multiple tasks and projectsAbility to perform detail work with accuracyABOUT MFA PETROLEUM COMPANYMFA Petroleum is a subsidiary of MFA Oil Company, a farmer-owned cooperative founded in 1929. MFA Petroleum operates Break Time convenience stores in Missouri and a Big O Tires franchise in Missouri, Arkansas, and Kansas.MFA Oil supplies fuels, lubricants, and propane to customers in Missouri, Arkansas, Indiana, Iowa, Kansas, Kentucky, Oklahoma, and Tennessee. MFA Oil also operates BluSphere Energy, a solar panel installation company, and APM, a wholesale fuel distributor.BENEFITSOur benefits are designed to invest in you! We offer a comprehensive benefits structure for regular full-time positions, including competitive wages, paid time off, paid company holidays, and the opportunity for eligible employees to share in company success through profit sharing and/or performance incentives. Health benefits include medical, dental, vision, an employee assistance program and company-paid life insurance, and short- and long-term disability. Our retirement benefits include a 401(k) plan with a company match offering pre-tax and Roth options.OUR CULTUREThe core values of MFA Oil are aligned with our purpose and are the cornerstones upon which our culture is built.Put Customers FirstRespect Everyone - Demonstrate high regard or show special attention to customers, coworkers, vendors... everyone you come in contact with.Provide Excellent Service - Go the extra mile to ensure our customers are happy and satisfied with our products and services.Deliver on Your Promises - Do what you say you are going to do, when you say you are going to do it. Every time.Be TenaciousGive Your Best - Always give your best effort and seek to improve every day.Never Settle - Settling can lead to compromising on effort and quality of work. Find a way forward and don't settle for It can't be done. Work Passionately - Passion accelerates your abilities, propels you to overcome obstacles and shows customers and co-workers that you care.Lead by ExampleDo the Right Thing - When we let honesty and integrity be our guide, we will always be headed in the right direction.Take Ownership - Each of us must be accountable for ourselves, our colleagues, our customers and our company.Act with Empathy - When we recognize and understand each other's challenges, we communicate better and grow stronger as a team.GROWTH & DEVELOPMENTWe believe there's always room to learn and grow, from entry-level employees to senior leaders. Opportunities exist for internal advancement and professional development including on-the-job training. Educational expense assistance is available for employees seeking to continue their education ambitions aligned with their employment within the company.