Granite Telecommunications, LLC
Job Location : Lincoln,RI, USA
Posted on : 2025-08-06T17:20:35Z
Job Description :
We are seeking business-oriented, customer service driven professionals to provide high quality service to Fortune 500 level customers. Duties and Responsibilities: Maintain and manage Granites Premier accounts. 24 x 7 availability to support your assigned accounts. Conduct weekly meetings with assigned Premier accounts. Minute each meeting weekly and follow up on all actions Areas of responsibility for each account include but are not limited to maintenance of phone lines, outages, billing, reporting, etc. Communicate directly with customers, sales and internal staff. Required Qualifications: Bachelors Degree Intermediate to advanced knowledge of Microsoft Excel and MS Access Preferred Qualifications: Excellent customer service skills Ability to work under pressure Ability to meet deadlines Excellent problem-solving skills Ability to work independently as well as in a group Strong multi-tasking and organizational skills Excellent interpersonal and communication skills Granite delive...Account Manager, Manager, Customer Service, Communications, Accounting
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