Production Support Engineer
: Job Details :

Employer Industry: Media and EntertainmentWhy consider this job opportunity:- Competitive pay- Opportunity to work in a fast-paced and highly demanding technical support environment- Comprehensive medical benefits- 401(k) retirement plan- Chance to contribute to the production of Apple TV+ content and support innovative technology- Collaborative work culture with cross-functional partnershipsWhat to Expect (Job Responsibilities):- Provide technical support to various individuals in the feature/tv production environment- Assist with the support of software and hardware used in the content creation process- Collaborate with leadership, business stakeholders, and vendors to ensure technology meets organizational needs- Troubleshoot and resolve technical issues related to production technology- Maintain a high level of customer service and support for production teamsWhat is Required (Qualifications):- 5+ years of experience supporting technology in a media and entertainment environment- Experience with software used during the content creation process (Mac, iOS, iPadOS, and other computing devices)- Familiarity with storage systems such as Quantum, Isilon, and Nexus- Strong commitment to customer success- Ability to work effectively in a fast-paced environmentHow to Stand Out (Preferred Qualifications):- Basic knowledge of networking- Excellent client service skills- Passion for creating an exemplary customer experience#MediaAndEntertainment #TechnicalSupport #CareerOpportunity #CompetitivePay #CustomerSuccessWe prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.