San Jose - Casino Customer Service Gaming Associate
: Job Details :

Casino Customer Service Gaming AssociateCasino Customer Service Gaming Associate

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This range is provided by Knighted. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$22.00/hr - $24.00/hr

We hire for attitude and train for skill — come grow with us!

Location~ San Jose, CA

Pay Rate~ $22 - $24 per hour (additional $2/hour for late-night shifts)

Hours~ 40 hours (4 days, 10 hour shifts) + weekend availability required

Join our team as a Gaming Associate where you'll actively oversee live card-room games. Your role involves close collaboration with casino personnel and dealers, encompassing tasks like handling casino chips, verifying game fairness and accuracy, and promptly reporting any suspicious activity. You'll help foster exceptional customer service by nurturing a positive and professional environment for both guests and colleagues through effective teamwork with the casino staff.

Want to see the Gaming Associate role in action? Click here to watch a video and learn more!

Ready to start your career? Apply now! After submitting your application, you can expect an update within a week.

We hire for attitude and train for skill — come grow with us!

Location~ San Jose, CA

Pay Rate~ $22 - $24 per hour (additional $2/hour for late-night shifts)

Hours~ 40 hours (4 days, 10 hour shifts) + weekend availability required

Join our team as a Gaming Associate where you'll actively oversee live card-room games. Your role involves close collaboration with casino personnel and dealers, encompassing tasks like handling casino chips, verifying game fairness and accuracy, and promptly reporting any suspicious activity. You'll help foster exceptional customer service by nurturing a positive and professional environment for both guests and colleagues through effective teamwork with the casino staff.

Want to see the Gaming Associate role in action? Click here to watch a video and learn more!

Ready to start your career? Apply now! After submitting your application, you can expect an update within a week.

Why Join Knighted?

• Comprehensive Paid Training~ No experience? No problem. Our thorough training program ensures you feel fully prepared for the role, with hands-on learning and a clear understanding of the job. You'll also have the chance to connect with our corporate team and start building your network from day one!
• Pay Raises~ With each new game mastered and every skill honed through our training, you're not just gaining expertise — you're opening the door to increased compensation. Your commitment to excellence is the driving force behind your growth, and we're excited to stand by you every step of the way, supporting your journey to financial success through continuous learning and skill development
• Robust Benefits~ Access to an extensive benefits package, including 401(k), student loan assistance, fully-covered health insurance, vision and dental plans, and paid time off
• Employee Perks~ Team activities, ability to work on multiple games, and opportunities for growth
• Community Engagement~ Through our Knighted Neighbors program, we provide opportunities to give back. From volunteering at local events to supporting meaningful causes, you can join a team that values making a difference—both inside and outside the casino!
• Low Physical Demand~ This role focuses on customer service, quick thinking, and attention to detail—no heavy lifting required!
• Career Advancement~ Progress into leadership roles; many of our current leaders started as Gaming Associates

Qualifications

• Must be 21 years of age or olderAuthorization to work in the U.S
• Proficient in mental math (addition, subtraction, multiplication, and division)
• Open availability for the casino's 24/7 hours of operation
• Physically able to sit or stand for extended periods
• Ability to pass a lifetime background check, credit check, and drug screen for state licensure
• Visual and auditory acuity

Like the role but not location? Check out our career site for other Gaming Associate opportunities in your area!

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Knighted Ventures and similar organizations are regulated by the California Gambling Control Commission , ensuring compliance with state gaming regulations.

Knighted provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Knighted will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Knighted is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/ .

By submitting your application you acknowledge and confirm that you have received, read and understand Knighted's Job Applicant Privacy Notice and hereby authorize and consent to the Company's use of the personal information and sensitive personal information it collects, receives or maintains for the business purposes identified in disclosure.Starting pay rate is $22 per hour (including paid training), but with each new game learned you have opportunities for increased compensation. We also offer a $2 differential for any overnight hours (12~00am - 6~00am) worked after the training period.

Seniority level

• Seniority levelNot Applicable

Employment type

• Employment typePart-time

Job function

• Job functionDesign, Art/Creative, and Information Technology
• IndustriesHospitals and Health Care, Non-profit Organizations, and Government Administration

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