Job TitleAdmissions Counselor II – Dallas Promise Program
AgencyEast Texas A&M University
DepartmentUndergraduate Admissions
Proposed Minimum SalaryCommensurate
Job LocationDallas, Texas
Job TypeStaff
Job DescriptionINSTRUCTIONS TO APPLICANT:
During the application process the “My Experience” page has a section provided “Attachments (Resume/CV, References, Cover letter, etc.)” to upload required documents.
- Use the Upload button to add each document.
- You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB.
- All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered.
- Incomplete or improperly submitted applications may be excluded from consideration.
Please provide the following documents:
- Cover Letter
- Resume/CV
- Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered).
- Transcripts (Unofficial will be accepted with application. Official transcripts are required at time of verbal offer).If transcripts are from an international institution, it is the responsibility of the applicant to have the transcripts translated and evaluated by an approved credential evaluator.
Please do not withdraw your application in an attempt to upload a missing document. If you need assistance with this or any other matter, please contact us at ...@tamuc.edu.
SUMMARY:
The Admissions Counselor II – Dallas Promise Program will be responsible for raising awareness of East Texas A&M University and the Dallas County Promise program to increase and support student enrollment by cultivating high school, higher-ed and other partner relationships across Dallas. Position will serve as primary Dallas County Promise liaison to administrators, teachers, nonprofits, and students within their portfolio. Manage all aspects of program delivery, including implementation and troubleshooting, conducting site visits, managing relationships with school stakeholders, training campus staff, and data collection and analysis. The position will also be responsible for ensuring the portfolio sites achieve goals related to student service and impact.
DUTIES & RESPONSIBILITIES:
- Raise Awareness of East Texas A&M University and Dallas County Promise.
- Be the community face for the Dallas County Promise program and represent all college partners
- Support counselors and college advisors in promoting Dallas County Promise opportunity to students and parents
- Plan, coordinate, and attend required programmatic events for students and parents
- Student Enrollment Support:
- Be proficient in all aspects of the student enrollment and financial aid process, especially for ETAMU and the Dallas County Community College District
- Provide college transition counseling in areas including, but not limited to: financial aid application process, college application process, enrollment support, college transfers, and career development.
- Regularly contact assigned students by phone, email, online messaging, and possible personal meetings to address specific needs and troubleshoot problems.
- Organize and maintain up-to-date student information on student progress including milestones and deliverables in databases and physical files
- Ensure students consistently receive highest quality of services, that their needs are met, and that each student makes satisfactory progress toward program goals
- Assist in coordinating Promise events, summer programming, and training & development activities that will supplement school-year programming.
- Contribute to transition strategies with district and college leaders/staff to ensure students' seamless transition from Promise team to higher education partner.
- Cultivate High School, Higher Ed, and Other Partner Relationships:
- Support community outreach efforts including parent engagement and partner cultivation.
- Conduct research (online, via interviews, and through site visits) to identify effective practices and present findings in high-impact presentations for differing audiences.
- Work collaboratively with partners to monitor progress, overcome obstacles, and lead projects to successful outcomes.
- Provide accurate data reports while gathering feedback to update Salesforce, efficacy of tools and practices, and connect resources where campuses have gaps.
- Participates in educational guidance activities, conferences with students and officials from high schools, community colleges and other universities (local counselor conferences, Mane Event Preview Day, Counselor Updates, Transfer Workshops, etc.).
- Keeps abreast of current information about academic programs and related student services opportunities used to guide the student through the enrollment process.
- Communicates competently to all students, school and college counselors/advisors information about the Texas Uniform Core Curriculum and the Texas Common Course Numbering System and their respective roles in articulation and course equivalencies.
- Participates with staff in scheduling and conducting recruitment visits and special campus events for all partners and prospective students.
- Collaborates with university faculty, staff and students to build and share knowledge to enhance outreach and recruitment efforts.
- Ensures recruitment efforts are in accordance with the prescribed admission policies outlined in the Undergraduate Catalog.
MINIMUM REQUIREMENTS:
- Education: Bachelor's degree in applicable field or equivalent combination of education and experience.
- Experience / Knowledge / Skills: Minimum of one (1) year of related experience in advising and recruiting. Knowledge of word processing, spreadsheet, and database applications. Knowledge of admissions functions of higher education. Excellent verbal and written communication skills. Excellent customer services skills. Strong interpersonal skills with the ability to develop positive relationships with prospective students and their families.
- Ability to: Ability to multitask and work cooperatively with others. Ability to present information clearly and concisely. Ability to communicate information individually, in small groups or in formal large group settings Ability to travel to high school and community college day and night programs and other visits throughout Texas is required. Ability to work beyond normal office hours and/or work on weekends.
- Licensing/Professional Certifications: Valid driver's license.
- Physical Requirements: Ability to lift moderately heavy objects.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PREFERRED EDUCATION / SKILLS/ EXPERIENCE:
Two (2) or more years of experience in an education-focused non-profit (including community-based organizations or institutions of
higher education). Bilingual (Spanish). A demonstrated true curiosity and commitment to finding more effective ways to meet the needs of underserved children. A willingness and desire to engage fully in the challenges and opportunities of assisting students and their parents in successfully pursuing
SUPERVISION OF OTHERS:
Student workers and graduate assistants
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer.
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