This range is provided by The Phoenix Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$60,000.00/yr - $70,000.00/yr
Direct message the job poster from The Phoenix Group
The IT Systems Technician will report directly to the Service Delivery Manager. Key responsibilities include:
- Entering time and expense data into the Professional Services Automation (PSA) system
- Recording all work-related tasks and schedules in the PSA system
- Completing regular training on internal and client network line-of-business systems
- Setting up and configuring client equipment, such as workstations, network switches, wireless devices, and firewalls
- Managing client inventory and maintaining up-to-date documentation in the PSA and related systems
- Assisting with data entry, export, and reporting via the PSA and documentation systems
- Maintaining high standards of written and verbal communication, appropriate for a client-focused organization
Qualifications and Education Preferences
- Associate of Applied Science program in Information Technology, Computer Information Systems, Computer Science or equivalent from an accredited institution or equivalent technology industry experience
- CompTIA A+ or MCSA certification preferred
Seniority level
- Seniority levelEntry level
Employment type
Job function
- Job functionInformation Technology
- IndustriesTechnology, Information and Media
Referrals increase your chances of interviewing at The Phoenix Group by 2x
Get notified about new Information Technology Support Technician jobs in Westchester County, NY.
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr