Job Title:
IT Infrastructure Support Specialist
Job Summary:
We're seeking a skilled IT Infrastructure Support Specialist to provide tier 1 and 2 technical support and assist with system administration, network design, virtualization, and IT operations. This role is key to ensuring our users and infrastructure operate efficiently and securely.
Key Responsibilities:
- Troubleshoot hardware, software, network, and mobile issues
- Assist in network architecture, system configuration, and virtualization (Hyper-V)
- Manage Active Directory, Group Policy, and Azure/Entra environments
- Support patch management, STIG documentation, and asset tracking
- Maintain IT documentation and Knowledge Base articles
- Ensure infrastructure uptime across data centers and plant locations
Requirements:
- 3–5 years of experience in IT support or infrastructure roles
- Strong knowledge of Windows Server, Active Directory, and PowerShell
- Experience with Azure/Entra, Intune MDM, and hybrid environments
- Excellent troubleshooting, communication, and customer service skills
- Bachelor's in Computer Science, Cybersecurity, or related field
- U.S. work authorization and export control eligibility required
Preferred Certifications:
- Cybersecurity or Fortinet certifications
- ITIL Certification
Additional Information:
This role offers a salary range of $60,000.00 to $73,000.00 per year, based on skills and experience. Employment type is full-time, and the position is at the associate level within the Information Technology field, in the Aviation and Aerospace Component Manufacturing industry. Referrals can double your chances of interview success. Sign in to set job alerts for similar roles.
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