Job Description
Posted Tuesday, May 6, 2025 at 4:00 AM
Are you ready to lead a team to success and manage a million-dollar business? This is your opportunity to showcase your team-building skills, passion, energy, and customer service expertise. We offer comprehensive training, mentorship, and a supportive team environment to help you start your career. The rest is up to you!
What's in it for you!
We provide eligible employees with the following benefits and perks:
- Medical, Dental, and Vision Insurance
- 401(K) Plan with match and immediate vesting
- Flexible Spending Accounts
- Basic Life, AD&D, and Long Term Disability Insurance
- Tuition Reimbursement Program (for General Manager and Assistant Manager roles)
- Meal Discounts
Responsibilities:
- Supervise crew members in the absence of the General Manager or Assistant Manager
- Coach, direct, recognize outstanding behavior, and prioritize tasks during shifts
- Train crew members on policies and procedures, ensuring compliance with food safety, security, quality, and cleanliness standards
- Open and/or close the restaurant
- Create and ensure a superior guest experience
- Contribute to achieving cost and profit goals
Requirements:
- Experience: Must be an EPL Crewmember certified on all EPL SPECS positions or have at least 1 year of restaurant supervisory experience
- Education: High school diploma or GED preferred; must pass the EPL Food Safety Audit (FSA) class upon hire
- Communication: Excellent written and verbal English skills; second language a plus
- Skills: Basic math, computer skills, and strong customer service skills
- Food Safety: Must have or obtain a Serve Safe Certificate at the time of hire
- Work Hours: Full-time hours with possible overtime
- Career Growth: Opportunities to advance from Shift Leader to Assistant Manager, General Manager, Area Leader, and beyond
- Work Attire: EPL logo shirt provided, black slacks, and no-slip shoes required
Company & Culture
For over 35 years, El Pollo Loco has been a leader in delivering citrus-marinated, fire-grilled chicken. Since opening our first restaurant in Los Angeles in 1980, we have grown to over 450 locations and continue to expand. We pride ourselves on our products and our people!
The pay range listed is the expected hourly or salary rate for the position and does not include additional benefits or bonuses. Actual pay varies based on experience, education, location, and other factors.
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