Position Title: Assistant Director Thrive Center/Success Coach
Employee Type: Regular
Office/Department: ALANA Services (Emily Calderone)
Work Environment: College Center
Job Type: Full time
Benefits at Loyola:
Compensation Range: $53,040.00 - $66,300.00
Anticipated Start Date: 07/18/2025
Position Duties
This role will work to empower and equip students with the knowledge and awareness to identify their academic, personal, and career goals through guided success coaching and academic advising/intervention support so that they can flourish. Using a strength-based advising model, the Assistant Director will work to increase retention, completion, engagement, satisfaction, and social mobility among all students. In partnership with Student Development and Academic Affairs, this role will uphold the Jesuit Catholic tradition of cura personalis.
Essential Functions
Success Coaching: Support the holistic success of all students by providing year-round, proactive coaching and guidance throughout students' undergraduate careers addressing self-care and agency, socio-emotional well-being, and career-related issues, including vocational discernment, internships, full-time employment, graduate school opportunities, and other post-baccalaureate positions. Proactively monitor student progress and performance in the university's tracking system, analyze problem areas, forecast solutions, and conduct intervention strategies. Ensure incoming students work through the new student checklist, meeting regularly to ensure completion. Make appropriate referrals for academic and/or personal student issues. Initiate timely communication with campus stakeholders (faculty, administrative staff) and ensure a seamless transition with follow-up. Possess current knowledge of assigned students' experiences through high-contact methods that mirror current students' needs. Serve as a constant and immediate source of support for advisees. Prioritize availability and accessibility as a vital point of contact for students, parental/familial inquiries, and support (in compliance with FERPA guidelines).Student Advising and Caseload: Manage a caseload of students in conjunction with faculty advisors and assist them with navigating their academic experience with proactive academic planning, creative problem-solving, and connection to educational resources. Assist undergraduates with overall academic success strategies, exploration and discernment of majors and minors, and development of post-graduation plans. Conduct group advising sessions and workshops, and co-sponsor events. Track student progress, analyze data, and communicate with students regarding registration, grades, and graduation. Advise on academic opportunities, policies, and procedures. Identify at-risk students for early intervention. Meet with probation and reinstated suspension students to develop success plans. Maintain accurate records of student interactions and support student organizations related to advising. Design and evaluate academic enrichment sessions based on identity. Triage student issues and make referrals as needed.Messina and Student Events: Participate in summer orientation and Fall Welcome Weekend. Serve as a Messina Mentor for first-year students, planning and implementing enrichment sessions, including excursions and events. Complete necessary paperwork, advocate for student success, and attend university events.Education and Experience
Required: Master's degree, 1-3 years of relevant experience including advising, holistic coaching, or student development. At least one year of relevant experience is required.
Knowledge, Skills, and Abilities
Passion for working with diverse student populations, including first-generation and low-income students. Knowledge of student development theory and intersectional identities. Ability to handle sensitive issues with judgment. Excellent communication skills, bilingual preferred. Ability to collaborate effectively and support retention and degree completion goals in line with Jesuit values.
Physical/Environmental Demands
Office environment; no unusual physical or environmental demands.
University Description
Loyola University Maryland is a Jesuit, Catholic university committed to liberal education and developing the whole person. Located in Baltimore, it enrolls approximately 6,000 students across various colleges and schools, and is the first Jesuit institution in the U.S. to bear the name of Saint Ignatius Loyola.
Diversity Statement
Loyola values diversity and is committed to creating an inclusive community that recognizes the dignity of each person. It does not discriminate based on race, sex, color, national or ethnic origin, age, religion, disability, marital status, sexual orientation, gender identity, or other protected classes. The university promotes equity in hiring, promoting, and supporting all community members.
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