Job Location : New York,NY, USA
For nearly 150 years, The Jewish Board has been delivering innovative, best-in-class mental and behavioral health services. We are unique in serving everyone from infants and their families, to children, teens, and adults. That adds up to countless opportunities to use your skills, training, and compassion to make a difference in the lives of over 45,000 New Yorkers each year.
LOCATION1358 56th StBrooklyn, NY 11219, US
Make a bigger differenceAssistant Director of Residential ServicesPOSITION OVERVIEW:The Assistant Director of Residential Services is responsible for providing managerial and operational oversight of assigned Individualized Alternatives (IRA) home(s) or Intermediate Care Facility (ICF) unit(s) serving adults with intellectual and developmental disabilities. This leadership role ensures that individuals receive high-quality, person-centered care aligned with their unique needs, preferences, and goals. Operating within the regulatory framework of OPWDD, DOH, CARF, and The Jewish Board's standards, the Assistant Director oversees all aspects of the assigned residences/units. This includes supervising Residence Managers. The Assistant Director plays a key role in interdisciplinary coordination, staff development, and overseeing the delivery of services. As a mentor and resource to residential teams, the Assistant Director ensures that programming, documentation, and service delivery consistently meet both regulatory and organizational expectations.KEY ESSENTIAL FUNCTIONS (List the functions that are essential to achieve the goals):Residential Operations & Oversight• Manage and support day-to-day operations of multiple IRA or ICF residences.• Ensure smooth and efficient operations: scheduling, budgeting, supply management.• Conduct daily site visits to residential programs to observe and evaluate services.• Ensure oversight of vehicles and physical plan maintenance (cleanliness, safety, emergency response, preventative maintenance).• Monitor health and medical needs and report concerns.• Review fire drill reports and recommend updates to Fire Evacuation Plans.• Coordinate with managers to support individuals' daily living, leisure, and community integration.• Manage program master schedules and ensure adequate coverage.Regulatory Compliance & Quality Assurance• Ensure compliance with State and Federal regulations (OPWDD, DOH, etc.).• Conduct regular quality assurance checks and audits.• Participate in internal audits and licensing inspections and address deficiencies.• Ensure timely notifications and completion of all incident reporting and documentation.• Ensure program documentation and billable records are accurate and timely.• Participate in OPWDD/DOH/IAC training.Staff Management & Development• Supervise and support Residence Managers and assigned staff.• Hire, train, evaluate, and provide performance feedback to staff.• Conduct team meetings, 1:1 supervision, and ongoing training.• Lead coach, and support Residence Managers in program initiatives and individual support.• Responsible for training Direct Support staff and Residence Managers.• Complete performance evaluations and ensure follow-up on recommendations.• Provide on-call support to staff during crisis/emergency calls.Interdisciplinary Team Coordination• Coordinate interdisciplinary team processes (clinical, nursing, residential).• Coordinate all program elements (ISPs, IPPs, behavior plans).• Work in tandem with:Nurses/LPNs for medical care and order implementation.BIS for behavior plans and clinical protocols.Facilities for maintenance and facility issues.• Attend and contribute to interdisciplinary team meetings.Person-Centered & Family Engagement• Develop and implement strategies to improve quality of life using a person-centered approach.• Engage with individuals and their families regularly to ensure satisfaction with services and to address any concerns proactively.• Manage relationships with families, guardians, and advocates.Administrative & Strategic Responsibilities• Provide report and documentation to the Director of Residential Services.• Assist in developing and implementing new systems, policies, and procedures.• Participate in department meetings and planning.• Participate in intake and screening processes.• Be available for after-hours on-call responsibilities.• Other duties as assigned.EDUCATIONAL AND EXPERIENCE REQUIREMENTS:• High School Diploma or GED required with 10 years of experience in Intellectual/Developmental Disabilities including 5 years in supervisory or managerial role.OR• Bachelor's degree with 5 years of experience in Intellectual/Developmental Disabilities including 2 years in a supervisory or managerial role.• Valid NYS Driver's License preferred.• SCIP-R, CPR or AMAP trained and certified preferred.• Knowledge of Department or Health (DOH) and/or OPWDD regulatory requirements required.• Familiarity with Orthodox Jewish practices preferred; commitment to learn required.CORE COMPETENCIES:• Ability to effectively supervise, support, coach and train staff.• Excellent communication and interpersonal skills. Experience in exercising good judgment and problem solving against multiple priorities.• Ability to analyze problems and determine corrective measures.• Ability to develop positive working relationships and collaborate across all departments.COMPUTER SKILLS REQUIRED:• Strong computer skills are required, including proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook); comfortable and proficient using audio video platforms (i.e., Zoom, Teams), Electronic Health Records (HER) applications. The knowledge or ability to learn software programs and use of data and trends to inform clinical practice.WORK ENVIRONMENT PHYSICAL EFFORT:• This position entails lifting clients using a mechanical device, positioning clients, pushing clients in wheelchairs, and transferring clients physically where prescribed.• Ability to travel daily to and walk around program sites, including stairs.• Ability to sit at a computer for up to 75% of the day, at times.Who we are:The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.More on Equal Opportunity:We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.
The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.
Our Values.Our values help guide us in everything we do, from our relationships with fellow staff to the clients and communities we serve.
Treat every personwith dignity
We act with respect and caring towards our clients, colleagues, and communities.
Strive tobe outstanding
We are exceptional professionals in all that we do.
Embrace eachother's differences
We create a fair and inclusive environment for all.
Engage individuals and familiesas our partners
We heal our communities one person at a time through thoughtful collaboration.
We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.
This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.
We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.
This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.
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