Location: Rochester, NY, U.S.
QUALIFICATIONS:
- Bachelor's degree in computer science or equivalent
- Skills: Windows infrastructure, SCCM, Ansible, PowerShell, Automations, Cloud
- 5+ years' experience as a Windows Systems Administrator or Engineer designing, installing, and maintaining Citrix XenApp, NetScaler Gateway, Citrix Storefront, or Citrix Director
- 5+ years experience working in an environment with complex networking solutions with senior level fundamental knowledge in networking principles (TCP/IP, DNS, DHCP, SMTP, SNMP)
- 5+ years experience managing enterprise level Active Directory Structures
- 5+ years experience creating and maintaining complex Microsoft Group Policy implementations
- 5+ years' experience creating, maintaining, and following Standard Operating Procedures for repeatable processes, disaster recovery, and common problem resolution
- 3+ years experience configuring and maintaining key services such as DNS, SFTP, SMTP, and NTP.
- Strong interpersonal skills and willingness to be a team player
- ITIL Knowledge
- 5-8 Years of experience in Citrix Administration with both XenApp and XenDesktop with multiple sites and farms.
RESPONSIBILITIES:
- Develop and maintain documentation of all processes associated with administration of Wintel environments and duties performed by system administrators
- Work with the Engineering and Operations teams on the development of patches that will be applied to the Production system
- Assist in developing, maintaining, and reviewing complete system documentation
- Assist in capacity planning, performance monitoring, and tuning on assigned systems
- Perform audits and analysis of application environments for the purpose of ensuring proper configuration management and consistency
- Work within the Information Technology function, obtaining resources and working in support of objectives and strategies
- Oversee network/computer resources and installation of new equipment
- Maintain current knowledge of industry best practices and trends, as well as new developments for the technologies deployed/supported
- Interact with client management to answer questions, problems, and requests regarding complex system issues
- Assist with team member training and continually look for areas of improvement while providing a high level of service delivery and systems administration
- Follow ITIL guidelines for Incident, Problem, and Change Management
- Monitor and tune appropriate systems to ensure optimum level of performance
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