Goodwill Industries of Mid-Michigan is looking to fill a Full Time IT Support Technician positionat our administration building in Burton. We are located at
2188 S. Center Rd, Burton, Michigan. $50,000 annual salary plus 20% discount on in-store purchases. Career Advancement Opportunities!!!!!!Essential duties and responsibilities:
- Provide technical support and training to all users across offices, stores, and the plant for hardware, software applications, network connections, and peripheral devices.
- Troubleshoot, diagnose, and repair issues related to hardware, software peripherals, printers, and other IT equipment, including performing routine maintenance and software updates.
- Assist in minimizing risk to the organization's IT infrastructure from counterfeit, malicious or unlicensed software code by installing, updating and maintain cyber security software and firewall rules.
- Provide friendly, solution-based support to all users and record issue resolutions through help desk support software.
Benefits? I'm glad you asked!
- Full-time Associates are eligible for Medical, Dental and Vision insurance.
- 9 paid holidays
- 2 weeks of paid vacation
- 12 days of accrued Personal Paid Time Off
- 403B
- AFLAC
- Pet Insurance
- Biweekly Direct Deposit
- Tuition reimbursement
- FREE Employee Assistance Programs
- Career Advancement Opportunities
Job Qualifications:
- Associate's Degree in Computer Science (or related field) or equivalent work experience.
- A+ or similar entry-level IT certification (Comp TIA A+, Google IT Support)
- 1-2 years of experience in a help desk, desktop support, or general IT role.
- Ability to lift and move IT equipment (computers, monitors, etc.) up to 50 lbs.
- Ability to kneel and bend down, including prone on the ground to access equipment.
- Valid Driver's license and ability to drive.
So... what are you waiting for? Join our team today!
Our Mission : To assist individuals with barriers to employment in making the transition to independence and self-sufficiency. Goodwill Industries of Mid-Michigan provides reasonable accommodation for individuals requiring assistance with the application or hiring process. If you need assistance completing this online application, contact the Human Resources Department at 810-###-#### or [email protected]. Goodwill Industries of Mid-Michigan is an Equal Opportunity Employer.