Position Details This form is the official Personnel Requisition form used to notify Employment Services of job vacancies and initiate appropriate job advertisements. This form must be completed and approved by the officials designated below. Position Information Position Title Academic Advisor Department Guidance/Counseling Campus Central Campus Location Central Campus FLSA Non-Exempt Full Time/Part Time Full Time Summary of Position Responsible for providing educational guidance and assistance to students by assessing their needs, goals, interests, and prior academic experiences in order to guide them in a program of study. Advises students regarding information, procedures, and requirements of a specific program of study. Responsible for understanding and interpreting the College's policies and degree and certificate programs to help facilitate the student's academic success. Participates in recruitment and outreach activities. Provides support in the area to which the position is assigned. Minimum Required EducationAssociates Degree from a nationally, regionally or identified at the state level accredited institution of higher education required. Bachelor's degree preferred. Minimum Required ExperienceAssociate degree with four years' primary work experience in student services related programs such as admissions, registration, academic advising, financial aid/VA educational benefits, or student accounts OR Bachelor's degree with two years' primary work experience in student services related programs such as admissions, registration, academic advising, financial aid/VA educational benefits, or student accounts. Required Knowledge, Skills and Abilities
- Demonstrated ability to offer excellent customer service and a passion to go above and beyond customer expectations.
- Excellent interpersonal skills, written and verbal skills.
- Demonstrate sensitivity to persons of diverse academic, socioeconomic, cultural, and ethnic backgrounds, and those with disabilities.
- Proficiency in MS Words, Excel and PowerPoint.
- Ability to use student information systems.
- Be able to work as a team.
- Able to manage stress well and be flexible in a changing, fast-paced environment.
- Be student-focused and exhibit a helpful and caring attitude.
- Ability to meet deadlines and multi-task with minimal supervision.
Salary 1J/Per Salaried Pay Scale Hours Full-time, indicate working hours - Mon - Thur 7:30am - 5:30pm Fri 7:30-11:30am Posting Detail Information Other Information Must be able to work nonstandard working hours when needed. Some travel required. Eligible for coverage under CTC's commercial auto and other liability insurance policies.