Patient Financial Advocate
: Job Details :

Patient Financial Advocate

Hourly Pay Range: $22.14 - $33.21 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position: Patient Financial Advocate

Location: Highland Park, IL

Full Time

Hours: Monday Friday, 8:30am-5pm

Required Travel: Travel across the hospital campuses is required.

Job Summary

The Oncology Patient Financial Advocate has accountability for the overall management of oncology patient financial concerns including insurance and Medicare denials and appeals, pre-certifications, charity care, ABNs, pharmaceutical programs, and other billing issues. The Oncology Patient Advocate reports jointly to the Sr. Manager, Patient Registration in conjunction to the management team of the Kellogg Cancer Care Centers with the primary goal of reducing uncompensated care. Travel across the hospital campuses is required.

What You Will Do

• Knowledge and application of Endeavor policies and procedures that apply to job and area of responsibility
• Pre-certification Process Design and Management
• Coding Compliance and billing issues
• Coordinate ABN process
• Verifies new patients' insurance coverage and identifies patients requiring Charity Care
• Medication assistance and reimbursement
• Design and implement plans for uncompensated care reduction

What You Will Need

• Education: Bachelor's degree or ten years of applicable experience required.
• Certification: n/a
• Experience: Minimum of 5 years' experience in patient care setting with expert knowledge of billing and insurance, particularly in regard to Oncology.
• Unique or Preferred Skills: Demonstrated expertise in patient insurance and billing. Experience in charity care negotiations, pharmaceutical company programs, and patient payment plan development. Computer knowledge to include Microsoft Word, Excel, Outlook, Access, Power Point.

Benefits (For Full Time or Part Time Positions):

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.