Universal Banker
: Job Details :

Small enough to care. Big enough to deliver. The Universal Banker I role is an entry level retail banking role responsible for conducting banking transactions and serving bank customers. Establishes and updates retail services that meet the customer's need, resolves complaints and offers appropriate resolutions. Opens basic deposit accounts as needed. Responsibilities Processes teller counter transactions with a variety of complexity and helps to answer customer questions and service needs. Recommends appropriate retail accounts and services by explaining unique features and benefits to the customer. Informs customers of services offered by other business lines and connects customer to an appropriate banker, when appropriate. Uses bank technology and resources to keep customer information current and inform them of additional ways we can meet their needs. Overcomes customer concerns and resolves any complaints related to deposit account transactions. Assists customers with a variety of...Universal Banker, Banker, Transaction, Retail Associate, Insurance, Banking