Resident Care Manager
: Job Details :

ETHIC – Excellence, Teamwork, Hospitality, Integrity, and Compassion – steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say:I AM AN ALLY • I AM A FRIEND • I AM A GIVERResident Care ManagerStarting at $55,000 annuallyAs a Resident Care Manager, you will enrich lives each day by ensuring that residents receive compassionate, high-quality care while maintaining their dignity, independence, and comfort. Your leadership, experience in health care administration or health care management, and clinical insight will help guide a team that truly makes a difference in the lives of those we serve—creating a welcoming and supportive environment our residents and families can trust.This is a key leadership role in our Health Services team, offering an opportunity to build meaningful relationships while supporting both residents and fellow team members.The ideal candidate will: • Have a minimum of two years of experience in licensed care, preferably in health care administration or health care management • Have earned a bachelor's degree, preferably in a related filed such as health care administration • Possess prior hands-on experience as a caregiver and med tech • Be a confident communicator and capable team leader • Demonstrate patience, empathy, and a genuine interest in caring for older adults • Be organized and detail-oriented, with strong time management skills • Understand the importance of resident-centered care and effective service planning • Be comfortable leading care plan meetings and coordinating communication with physicians, families, and other care providers • Have a Med Aide card and be willing to obtain CPR/First Aid certification • Be available to work weekends, holidays, and overnight shifts as needed • Be prepared to provide direct care during times of outbreak or high need (e.g., flu season, pandemics)Position highlights: • Serve as the primary contact for residents and families regarding care planning • Monitor resident needs and communicate observations to the Health Services Director • Assist in hiring, training, and onboarding caregiving staff • Participate in staff scheduling and help ensure coverage across all shifts • Complete service plan reviews, care documentation, and quality assurance audits • Support a team approach to resident care in partnership with other departments • Help foster a positive, supportive environment for both residents and team members • Apply principles of health care management in daily operations and team leadershipBenefits:Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees. That's why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes: • Paid time off (including holidays) • Health, dental, and vision insurance plans for employees and eligible dependents • Education assistance • Bonus and retirement plans • Health care, dependent care, and commuter Flexible Spending Accounts • On-Demand Pay allows you to access pay as you earn it • Employee Assistance Program • Supplemental insurance optionsWe are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy. If that sounds like you, we encourage you to apply.Check us out at www.Touchmark.com.We're growing. Are you?