Room Attendant
: Job Details :

The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, in accordance with time, product and placement standards to ensure total guest satisfaction. Job Description. DUTIES AND RESPONSIBILITIES: - Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta. G. U. E. S. T. standards. - Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guestsatisfaction. - Clean and service assigned rooms or areas according to established standards and procedures including makingbeds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning thekitchen area, room refrigerator, microwave, coffee maker, dishware, etc. - Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to beserviced to supervisor according to established procedures. - When assigned to laundry...Room Attendant, Attendant, Hotel, Cleaning, Supervisor