Patient Access Representative
: Job Details :

You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients. Job Summary Our client is seeking a dedicated Patient Access Representative to manage patient registration, insurance verification, appointment scheduling, and provide overall assistance to ensure efficient healthcare operations. Key Responsibilities Greet patients upon arrival, collect demographic and insurance information, and accurately enter data into electronic health records (EHR) or registration systems. Verify insurance coverage and benefits, including eligibility, co-pays, deductibles, and authorization requirements. Communicate financial responsibilities to patients and address insurance-related inquiries. Schedule patient appointments for medical consultations, diagnostic tests, procedures, and follow-up visits based on physician orders and availability. Provide assistance and guidance to patients regarding registration processes, paperwork completion, financial assistance programs, and other available resources. Maintain patient confidentiality and adhere to privacy regulations (e.g., HIPAA). Ensure compliance with institutional policies, insurance regulations, and billing requirements. Communicate effectively with patients, family members, healthcare providers, and other staff members to coordinate appointments, resolve issues, and relay important information accurately and courteously. Collaborate with financial counselors to assist patients with insurance-related inquiries, payment options, financial assistance programs, and payment arrangements as needed. Review registration data for accuracy and completeness, identifying and resolving discrepancies or errors promptly. Participate in quality improvement initiatives to enhance the patient registration process. Maintain composure and efficiency during high-stress situations, such as emergency room admissions or sudden influxes of patients, to ensure timely registration and assistance. Medix Overview: With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we're dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.