Salary : $98,664.00 - $133,188.00 Annually Location : Redmond, WA Job Type: Regular, Full-time Job Number: 2500100 Department: Parks and Recreation Opening Date: 07/30/2025 Closing Date: 8/17/2025 11:59 PM Pacific JOIN REDMOND! The City of Redmond is a thriving, culturally diverse community, and home to over 80,000 residents. Redmond is the hub of an array of commerce and industry ranging from technology, aerospace, and gaming to biomedical and innovation start-ups. Are you ready to lead the activation of our recently opened, 52,000 square foot Redmond Senior & Community Center? The City of Redmond Parks and Recreation Department is seeking an innovative and experienced Recreation Supervisor to serve as the operational leader of this state-of-the-art facility while setting the strategic vision for how the team integrates into our comprehensive Parks and Recreation ecosystem. At the City of Redmond, our spaces welcome and invite the community to gather, play, and connect. This exciting leadership opportunity will allow you to shape the future of community recreation programming and facility operations while managing a dynamic team of recreation professionals. The Recreation Supervisor provides oversight and is responsible for planning and implementation of recreation programs and activities centered around the Redmond Senior & Community Center, including comprehensive staff and budget administration for the assigned section. This position will develop, maintain, and enhance innovative programs and events while providing strategic guidance and direction to staff. The Recreation Supervisor is responsible for creating, tracking, and monitoring the section's budget and requires significant interaction with internal and external resources including staff, volunteers, vendors, contractors, elected officials, participants, regional partners, and the public. Additionally, this position serves as the staff liaison for the City of Redmond Pool, which is operated by a third-party vendor, and is responsible for coordinating communication and operational alignment between the City and the pool operator. This is a full-time position scheduled for weekdays (Monday through Friday, 8:00 a.m. - 5:00 p.m.); however, significant evening and weekend work is required based on departmental needs. ROLE & RESPONSIBILITIES IMMEDIATE IMPACT OPPORTUNITIES This position can expect the following:
- Operations Management: Serve as the primary site supervisor and operational leader of the newly opened (May 2024) Redmond Senior & Community Center. You will continue to build on processes and procedures that make the building function at a high level
- Staff Development & Alignment: Work collaboratively with your team to build understanding and buy in around key organizational plans and frameworks including the , , emergency protocols, vision, mission, and departmental goals. Focus on supportive coaching and clear communication to help staff see how their work connects to the bigger picture
- Strategic Implementation: Be a major player in the development and implementation of the city's comprehensive
- System Development: Build and maintain scalable systems, processes, and comprehensive plans that align recreation services to meet the evolving needs of our increasingly urban and diverse community
- Foster Partnerships: Point of contact for several community partnerships and organizations such as WAVE Aquatics, etc.
KEY RESPONSIBILITIES Facility Operations & Vision Setting
- Serve as the main point of contact and operational leader for the Redmond Senior & Community Center
- Develop and implement the strategic vision for how the facility operates within the broader Parks and Recreation ecosystem
- Ensure seamless integration with existing city programs, services, and facilities
- Oversee daily operations, facility utilization, and program coordination. Work collaboratively with colleagues and manager to develop and implement both short- and long-range section's plans
Team Leadership & Staff Management
- Direct Supervision: In this role, you will directly supervise four (4) Program Coordinators, as well as supplemental/seasonal employees and/or volunteers.
- Collaborative Leadership: Work proactively with the Customer Experience Supervisor and CX staff (full-time and part-time) to foster a collaborative, customer focused environment
- Adaptable and resilient, able to handle the pressure of high profile, public facing work while navigating complex decision-making processes.
- Supervise, direct, and evaluate assigned staff; process employee concerns and problems; counsel, discipline, and complete performance evaluations
- Interview, select, hire and train staff. Providing ongoing mentorship and skill development.
Program Development & Strategic Planning
- Act as the section's primary liaison with considerable responsibility for ongoing assessment, design, development, implementation, promotion, maintenance, evaluation, and oversight of all programming activities
- Ensure all programming aligns with Department and City goals and applicable strategic plans
- Identify and evaluate innovative trends, ideas, and investments consistent with strategic guidelines, keeping programming and operations evolving.
- Plan, direct, and coordinate comprehensive work plans for the section that include key performance indicators, holding staff accountable to department goals.
- Stay abreast of federal, state and local laws, codes, regulations and statues applicable to section's programming or event and any information of a confidential nature
- Perform a variety of independent research and analysis
- Assess a situation and prioritize based on the need
Budget & Financial Management
- Develop and administer the section's budget consistent with overall Department objectives
- Oversee fee structures assigned to programs and events within the section
- Track project expenditures and accurately assess fees and funding requirements
- Ensure adherence to the Cost-of-Service methodology
Community Engagement & Partnerships
- Cultivate customer relations to build program loyalty and community connection
- Develop and partner with internal and external resources to market programs and services
- Administer contracts and vendor relationships; ensure contractual requirements are met
- Represent the City at offsite and regional events as needed
- Other duties as assigned.
QUALIFICATIONS Education and Experience
- Three years experience in parks and recreation operations
- Supervisory experience preferred; or demonstrated leadership experience or team lead experience
- High school diploma or equivalent; college coursework or Bachelor's Degree preferred
- Any equivalent combination of education, experience and training that provides the required knowledge, skills and abilities.
Licenses and Certificates
- Valid First Aid & CPR certifications (must be obtained within 6 months of hire)
Other This class description describes the general nature of the work performed, representative duties as well as the typical qualifications needed for acceptable performance. It is not intended to be a complete list of all responsibilities, duties, and skills required of the job. Please review the job description for more information about the knowledge, skills, abilities, working conditions, and physical requirements. BENEFITS Our employees earn competitive wages and enjoy an exceptional benefits package that includes:
- MEDICAL INSURANCE - Choice of two plans for employees and their eligible dependents: Premera or Kaiser Permanente. All employee healthcare premiums paid for by the City of Redmond.
- PRESCRIPTION DRUG INSURANCE - Included with each medical plan
- DENTAL INSURANCE - For employees and their eligible dependents
- VISION INSURANCE - For employees and their eligible dependents
- OTHER INSURANCE - Life, accidental death & dismemberment insurance, short and long-term disability, optional employee-paid voluntary life insurance
- FLEXIBLE SPENDING ACCOUNTS - For tax savings on healthcare and dependent care expenses
- PAID VACATION & HOLIDAYS - with (13) paid holidays per year
- EMPLOYEE ASSISTANCE PROGRAM (EAP)
- RETIREMENT PLANS - Department of Retirement Systems (DRS) plus additional options that include: Municipal Employees Benefit Trust (Social Security replacement plan) and MetLife 457 Plan
- Annual COLA adjustments
- Annual merit increases of up to 5%
To learn about benefits at the City of Redmond, please visit Please visit to learn about benefits at the City of Redmond Benefit rates are subject to change without notice due to federal and state mandates and contractual changes as applicable. 01 Please select your highest level of education.
- High School or GED
- Associate degree
- Bachelor's degree
- Master's degree or higher
02 Please indicate your level of progressively responsible recreation experience with supervisory oversight directly related to parks and recreation activities.
- No Experience
- 0 - 1 Year
- 1 - 3 Years
- 4 - 7 Years
- 8+ Years
03 Please indicate your experience with facility operations and programming (community centers, recreation centers, or similar facilities).
- No Experience
- 0 - 1 Year
- 1 - 3 Years
- 4 - 7 Years
- 8+ Years
04 Describe your experience developing and managing recreation programs that serve a diverse population, including community members where English is not their first language. Please provide a specific example of a successful program you've led. 05 Please describe your budget management experience, including cost recovery and fee structure development. What is the largest annual budget you have been responsible for managing? 06 This position requires managing operations in a newly opened, high-profile community facility. Describe your supervisory style and provide a specific example of how you have successfully mentored and developed staff during a challenging period or organizational change. 07 Describe a situation where you had to implement new policies, procedures, or organizational changes. How did you ensure staff buy-in and successful implementation? 08 This position may require working evenings and weekends for the operational needs of the department. Are you able to commit to this flexible schedule?
Required Question