Job Location : Cleveland,OH, USA
Join to apply for the Instructor, Patient Access Specialist role at Cuyahoga Community College11 months ago Be among the first 25 applicantsJoin to apply for the Instructor, Patient Access Specialist role at Cuyahoga Community CollegeGet AI-powered advice on this job and more exclusive features.Department: Health Industry SolutionsLocation: Manufacturing Technology CenterReports To: Program Manager, Health Industry SolutionsRecruitment Type: External/InternalRequisition ID: req5406Employment Type: Part-Time FacultyUnion Position: Non-UnionWork Schedule: hours depend on program needsJob Description:SummaryTeaches a full range of skills and knowledge for the certificate program in Comprehensive Patient Access Specialist. Prepares students to pass the Certified Healthcare Access Associate (CHAA) examination.Essential FunctionsDeliver a comprehensive range of skills and knowledge required by the Workforce Career and Economic Development Division for the Health Industry Solutions, particularly within the Patient Access Specialist programProvide effective leadership, supervision, and control of classroom activities, ensuring a conducive learning environmentImplement the approved healthcare training curriculum to enhance the learning experience of program participantsPresent well-prepared, organized, and clear lectures and classroom activities that align with the course syllabus (including medical terminology, Electronic Health Records, Ucertify, Fundamentals of Billing/Reimbursement, Introduction of Patient Access and CHAA study guide) and school policiesMonitor attendance, maintain accurate, up-to-date records, and evaluate the educational performance of participants in accordance with college and department requirementsIdentify and refer participants to supportive services when necessary to enhance student successMaintain up-to-date knowledge of current changes and trends in the healthcare industryPromote students' development and effective use of skills in areas such as critical and analytical thinking, evaluation, communication, professionalism, customer service, computation, problem solving, and decision-makingProvide students with timely information and feedback on their academic progress regarding quizzes, tests, homework, and projectsFollow all College retention policies to ensure student attendance.Perform other duties as assigned.Required QualificationsEDUCATION AND EXPERIENCE/TRAININGAssociate degreeMinimum of 5 years' experience as a Patient Access Specialist or Patient Service Representative in a hospital settingMust possess CHAA or CHAM certificationsMust be an approved proctor through NAHAMPrior classroom instruction and/or training experience in healthcareKnowledge, Skills & AbilitiesAbility to instruct through remote and in-person delivery using platforms like Blackboard, virtual classrooms, and online Learning Management SystemsDemonstrate intermediate proficiency with Microsoft Outlook, Word, Excel, and PowerPointAbility to respond appropriately to the needs of a diverse population with sensitivityAbility to manage key metricsMust possess excellent oral and written communication skillsAbility to multitask effectively in a fast-paced environmentCredibility, presence, and excellent facilitation abilities are requiredPossess a thorough understanding of all College policies and actively participate in their implementation and enforcementCOMPETENCIESCRITICAL COMPETENCIESService FocusCommunicationQuality of WorkVERY IMPORTANT COMPETENCIESTime UtilizationCollaborationIMPORTANT COMPETENCIESAdaptabilityContinuous ImprovementPreferred QualificationsBachelor's DegreeDemonstrated basic Blackboard skills (equivalent program)Demonstrated experience with online instruction.Professional presentation skillsActive membership in the National Association of Healthcare Access ManagementPHYSICAL DEMANDS/WORKING CONDITIONS(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)The work is performed in a normal, professional office or technical lab environment;The work area is adequately lighted, heated and ventilated;Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.;Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksiteSpecial Note: If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure .Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.Seniority level Seniority level Mid-Senior levelEmployment type Employment type Part-timeJob function Job function Health Care ProviderIndustries Higher EducationReferrals increase your chances of interviewing at Cuyahoga Community College by 2xGet notified about new Simulated Patient jobs in Cleveland, OH .Greater Cleveland $23.00-$25.00 22 hours agoPatient Access Liaison, KRYSTEXXA, Cleveland, OH (Rare Disease) Patient Access Liaison, KRYSTEXXA, Cleveland, OH (Rare Disease) Hillcrest Patient Access Representative Interview Day Greater Cleveland $17.26-$20.71 6 days agoPatient Service Representative (Medical Receptionist) Patient Registration, COE Center of Excellence Greater Cleveland $17.26-$20.71 1 week agoPatient Registration, COE (Center of Excellence) Referral & Appointment Coordinator - Advanced Lap / Bariatric Office Greater Cleveland $17.26-$20.71 1 month agoPatient Access Liaison II - Emergency/Labor and Delivery Greater Cleveland $18.13-$21.75 3 weeks agoPatient Access Liaison II - Emergency/Labor and Delivery Greater Cleveland $18.13-$21.75 3 weeks agoPatient Access Liaison II - Emergency/Labor and Delivery Greater Cleveland $18.13-$21.75 1 month agoPatient Access Liaison II - Emergency/Labor and Delivery Patient Access Liaison II - Emergency/Labor and Delivery Greater Cleveland $18.13-$21.75 5 days agoCoordinator, Visitor Access - Protective Services Front Desk Specialist/Office Coordinator Cleveland, OH $39,000.00-$45,000.00 4 days agoPatient Service Representative (Medical Receptionist) Patient Access Liaison II - Emergency/Labor and Delivery Greater Cleveland $18.13-$21.75 4 months agoWe're unlocking community knowledge in a new way. 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