The Crisis Stabilization Technician (CST) plays a vital role in offering support and encouragement to individuals experiencing crises within the Crisis Response and Stabilization (CRS) environment. As an integral member of the team, the CST actively engages participants, provides assistance and contributes to maintaining a safe physical and psychological environment aligned with the goals and philosophy of the Stabilization program. You are not merely a responder; you are a frontline advocate for mental health, equipped with the knowledge to recognize and address the unique needs of each person in crisis. Your excitement comes from the ability to make a tangible impact, offering a bridge between immediate distress and long-term healing. Highlighted Primary Duties and Responsibilities: The following tasks are the primary duties and responsibilities of an employee in this position. Any single position may not perform all of these tasks and/or may perform related tasks not listed here:
- Provide a warm and informative welcome to individuals entering the Crisis Stabilization facility.
- Orient individuals to the CRS process, explaining procedures and available resources.
- Offer continuous support and encouragement to individuals during their stay.
- Foster a safe and empathic environment.
- Secure and document valuables, placing them in locked storage for safekeeping.
- Assemble and distribute basic needs items, including meals, to ensure individuals' well-being.
- Conduct room checks at the required frequency to ensure safety and address any immediate concerns.
- Maintain accurate and detailed client progress notes, documenting observations, interactions, and any notable incidents.
- Answer the crisis telephone, providing immediate support and appropriate interventions when necessary.
Qualifications:
- Education: High School Diploma. Associate's or higher degree in mental health related field preferred.
- Require to be working towards Certified Peer Support Professional (CPSP) or Certified Addiction Recovery Coach (CARC) within 30-60 days of employment at Bowen Health.
- Experience: Must either have personal lived experience of recovery from substance use - OR - have family members, allies, or loved ones who have lived experience of recovery from substance use, mental health or co-occurring disorders.
- Previous experience in crisis intervention or mental health support preferred.
- Valid driver's license and active liability insurance.
- Must be 18 years old.
->As a State-Of-the-Art Healthcare Organization and a Federal Contractor Agency - we require all individuals who join Team Bowen to receive a flu shot and tb test to further protect our staff and the patients we serve. There are options for exemption applications. Promise of Equal Opportunity and Fostering a Fair and Respectful Workplace: Bowen Health is an equal opportunity employer committed to fostering an inclusive, diverse and respectful workplace. We comply with all applicable laws, including the ADA and OSHA regulations, and provide reasonable accommodations for qualified individuals with disabilities. Safety is a priority for all employees. Bowen Health prohibits discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or other protected statuses. Bowen Health is dedicated to creating opportunities for all employees to thrive and support our mission of compassionate care. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.