Professional Academic Advisor/Retention Support Specialist (part-time/temporary)
Job no: 523652
Work type: Staff Part Time
Campus: UMass Lowell
Department: Center for Learning
Categories: Academic Advising & Learning Resources General Summary of Position:
- General academic advising for students on program and general education requirements; registration matters; departmental, college, and university policies and procedures; academic success strategies; financial literacy; graduation requirements; and career options.
- Manage, advise, and provide outreach to students with academic alerts, on academic warning, students readmitting to the university, and others that may require added support and contact throughout the semester.
- Collaborate on student retention initiatives, conduct re-enrollment outreach, and deliver academic success skills presentations and workshops.
- Collaborate with the Solution Center, Career Services, Registrar's Offices, Admissions, and other campus offices to resolve barriers to success and ensure students receive timely information, support, and guidance.
- Routinely maintain and update undergraduate student records online via Salesforce CRM.
Minimum Qualifications (Required):
- Bachelor's Degree with experience in higher education.
- Working knowledge of Student Information Systems (SIS) and Salesforce CRM preferred.
- Working knowledge of academic support and success practices.
Special Instructions to Applicants: Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applicants is received. This is a part-time, temporary, non-unit, non-benefited position. Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process.
Advertised: Feb 06 2025 Eastern Standard Time
Applications close: Whatsapp Facebook LinkedIn Email App