Personal Lines Account Manager (Hybrid)
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About Patriot Growth Insurance Services: Founded in 2019, Patriot Growth Insurance Services (Patriot) is a growth-focused national insurance services firm partnering with employee benefits and property and casualty agencies across the U.S. Patriot is ranked as the 24th largest broker in the U.S. by Business Insurance and is on the 2024 Inc. 5000 list of fastest-growing companies. With over 2,100 employees across 170 locations in 48 states, Patriot's collaborative model provides resources and strategic support to its agencies. We foster an environment of operational excellence and growth, creating meaningful career opportunities for our team.

Position Overview: We are seeking an experienced, outgoing Personal Lines Account Manager to join our team in Enfield, CT. This full-time hybrid role primarily involves generating quotes for new business opportunities from existing clients, referrals, or producers, with limited customer service duties.

If you have knowledge in personal insurance, high energy, and a desire to deliver excellent client service, we invite you to apply. We offer competitive salaries, benefits, and training.

Work Arrangement: Hybrid, based in Enfield, CT.

Responsibilities:

Market client accounts to secure appropriate insurance coverage for new and renewal business.

Manage client accounts by responding to inquiries, explaining coverages and premiums, and facilitating claims.

Maintain relationships with insurance carriers for quotes, binders, and endorsements.

Resolve customer service issues related to coverage and billing promptly.

Keep accurate policy information in the Agency Management System, review policies and endorsements, and ensure compliance with requests.

Stay informed on industry trends regarding underwriting and pricing.

Qualifications:

• Minimum 2 years of personal lines insurance experience.
• Valid Property & Casualty License.
• Excellent communication skills.
• Interpersonal skills with a client-service mindset.
• Organized and detail-oriented.
• Quick learner, adaptable to fast-paced environments.
• Team player with a positive attitude.
• Problem-solving and analytical skills with a solutions-driven approach.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams).

Why Join Us:

We offer a dynamic environment within a rapidly growing company, competitive salary, comprehensive health benefits, FSA, HSA, disability coverage, employee assistance, paid parental leave, holidays, PTO, and 401(k). We value diversity and are committed to an inclusive workplace in accordance with our EEO and DE&I policies.

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