Part Time Evening Position: 4 days a week (Monday,Tuesday, Wednesday, Thursday) 4:00 pm - 8:30 pm $20.00-$22.00 hrMAIN FUNCTION: To assist the Office Manager with daily operational needs of the facility. ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Ensure that all clients are treated with dignity and respect.
- Affirming care for Lesbian, Gay, Bisexual, Transgender and Questioning clients.
- Answer calls, transfer or take emergency messages.
- Provide information on meetings, hotlines, and directions.
- Greet admissions, families, and visitors; manage sign-in/out log.
- Prepare and distribute mail, handle daily deposits, and update ledgers.
- Collect payments, review client balances, and track Medicaid cards and tokens.
- Assist with scheduling, client discharges, and appointment updates.
- Input group sheets, OASAS forms, and track drug screens.
- Maintain new and discharged client charts.
- Perform other duties as assigned.
COMPETENCY REQUIREMENTS:
- Answering/transferring calls and taking messages
- Knowledge of voicemail and confidentiality laws
- Admission/discharge procedures
- Computer software skills
- Workload prioritization and independence
EDUCATION & QUALIFICATIONS: Applicant must have a pleasant and congenial telephone manner and have a well groomed professional appearance. The individual being considered must have at least two-years experience in a similar capacity, which would demonstrate the applicant's awareness of office procedures. The applicant must communicate well with the clients, staff and outside agencies. Typing 40 wpm.