An Assistant Clinical Research and Education Associate works in collaboration with the Research RNs to support the administration and coordination of clinical trial and foundation activities. Tasks such as, but not limited to, the following: managing documentation, ensuring regulatory compliance, ensuring smooth operations and assisting with study performance, while also supporting research staff and coordinating with other departments. MISSION, VALUES and SERVICE GOALS
- MISSION: We deliver outstanding care, inspire health, and connect with heart.
- VALUES: Trust. Respect. Integrity. Compassion.
- SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Administrative Support:
- Managing and organizing research study files and documents.
- Preparing correspondence, presentations, and reports related to clinical trials.
- Scheduling appointments, meetings, and study visits.
- Answering phones, emails, and general inquiries related to research studies and foundation events.
- Maintaining accurate records and databases of study participants and data.
- Assisting with data entry and data management.
- Organizing and maintaining foundation files.
Study Operations Support:
- Support clinical research studies and maintain a safe study environment according to health and safety policies under the direction and delegation of the Principal Investigator and the study coordinators.
- Assisting with recruitment and enrollment of study participants.
- Preparing and distributing study materials, such as informed consent forms.
- Ordering and managing study supplies and equipment.
- Assisting with the collection and processing of samples, if applicable, including obtaining dry ice for frozen shipments.
- Ensuring compliance with regulatory and ethical guidelines.
- Monitoring study progress and reporting any issues or deviations.
Communication and Coordination:
- Communicating with research participants.
- Coordinating with other research staff and departments.
- Filing important records related to side effects.
- Requesting outside medical records for continuity of care.
- Submitting clinical trial documents for review and approval.
- Assisting with applications for grant funding and updating the grant funding database.
Other Duties
- Preparing study source documents.
- Assisting with event coordination including location reservation, invitation distribution and management, and supply procurement.
- Monitoring a project budget and checking its progress.
- Assisting with study start-up activities.?
- Other duties as assigned.
**Any candidate selected for this role will be provided formal training in any research or foundation task they are currently unfamiliar with. The ideal candidate is detail-oriented, willing to learn, and able to complete a variety of tasks efficiently. Respect
- Develops and maintains positive working relationships
- Keeps others well informed
- Uses problem solving techniques to resolve issues and makes decisions within personal sphere of influence
- Practices active listening
- Seeks to understand colleague's and patient's experience
Integrity
- Demonstrates integrity and strong business ethics
- Utilizes time and resources in a prudent manner
- Strives to continually improve department processes and services
- Projects professional image through enthusiasm towards work, behavior and appearance
Compassion
- Demonstrates Beacon values verbally and through actions
- Demonstrates self-awareness and sensitivity to the perceptions of others
- Listens carefully to input and concerns and takes appropriate action
- Interacts with colleagues, sponsors, and patients in a calm, respectful manner and seeks resolutions
- Displays and exhibits caring behaviors with each interaction
Trust
- Fosters a sense of trust and collaboration among associates
- Maintains confidentiality at all times for both patient and study information
- Verbal and written communications are clear and effective
- Responds to change in a positive manner
Accuracy
- Demonstrates a willingness and ability to learn and pay attention to detailed requirements of clinical trial protocols.
- Contributes to developing standard procedures that help ensure study requirements are met.
ORGANIZATIONAL RESPONSIBILITIESAssociate complies with the following organizational requirements:
- Attends and participates in department meetings and is accountable for all information shared.
- Completes mandatory education, annual competencies and department specific education within established timeframes.
- Completes annual employee health requirements within established timeframes.
- Maintains license/certification, registration in good standing throughout fiscal year.
- Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
- Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
- Adheres to regulatory agency requirements, survey process and compliance.
- Complies with established organization and department policies.
- Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
- Leverage innovation everywhere.
- Cultivate human talent.
- Embrace performance improvement.
- Build greatness through accountability.
- Use information to improve and advance.
- Communicate clearly and continuously.
Education and Experience
- The knowledge, skills, and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent. Studies in human biology or a related field is preferred or experience as a Medical Assistant/Secretary.
Knowledge & Skills
- Requires knowledge of medical terminology to communicate with physicians and healthcare professionals.
- Demonstrates organizational skills and attention to detail needed for accurate data research collection.
- Demonstrates ability to communicate, verbally and in writing in a clear and concise manner in order to report appropriate information to Research RNs.
- Demonstrates communication and interpersonal skills necessary to interact effectively with co-workers and to maintain positive working relationships.
- Requires the ability to work independently, take initiative, and be self-motivated.
- Requires knowledge of Good Clinical Practice (GCP) for a research site. **
- Demonstrates proficiency in basic computer skills (i.e., data entry, word processing and spreadsheets, and management of multiple login credentials).
- Demonstrates the ability to work independently, to investigate, and to allot time for self-teaching.
Working Conditions
- Works in an office environment.
- May require travel to obtain necessary study supplies, ensure shipment of trial samples, or coordination of local events.
Physical Demands Requires the physical ability and stamina to perform the essential functions of the position.