Join us as a Pharmacy Customer Service Associate and play a vital role in enhancing the health and well-being of our customers! In this position, you will provide outstanding customer service while ensuring adherence to safety and ethical practices. Your contributions will help us create a welcoming environment where customers feel valued and respected.
Key Responsibilities:
- Ensure compliance with local, state, and federal regulations, and report any illegal activities promptly.
- Maintain safety and sanitation standards in accordance with health regulations and identify any unsafe conditions.
- Create a welcoming atmosphere for customers, making them feel important and appreciated.
- Keep workstations and customer areas clean and organized.
- Understand and manage computerized inventory control for non-legend drugs.
- Answer phone calls and address customer inquiries effectively.
- Promote sales and services to enhance customer experience.
- Efficiently handle various payment transactions while adhering to company policies on cash handling and coupons.
- Deliver excellent customer care during product dispensing, in accordance with state laws.
- Comply with HIPAA regulations to maintain confidentiality.
- Support company health and wellness initiatives.
- Work collaboratively in a fast-paced environment, managing conflicts calmly and respectfully.
- Assist customers of all ages and abilities, providing exceptional support.
Qualifications:
- High School Diploma or GED is required.
- Must be at least 18 years old.
- Ability to handle sensitive information confidentially.
Preferred Experience:
- Previous experience in a similar role.
- Background in customer service roles such as cashiering and phone support.
- Experience in inventory control within a retail context.
About Us:
As one of the largest grocery retailers, we are dedicated to feeding the human spirit. With nearly 2,800 locations across 35 states, our mission is to foster diverse teams driven by a passion for food and community. By joining our family, you will access a wealth of growth opportunities, exceptional benefits, and a supportive workplace culture.
What We Offer:
- Comprehensive healthcare coverage, including affordable medical, dental, and vision plans.
- Flexible scheduling options in both full-time and part-time roles, with paid time off available.
- Access to our Employee Assistance Program and financial coaching services.
- Associate discounts on a variety of purchases.
- Tuition reimbursement opportunities, providing up to $21,000 over your career.
- Extensive training programs and diverse career pathways for growth.
Apply today and start your journey with us!