Join Our Mission to Build Healthier Communities! Position: Patient Eligibility Specialist Organization: MyCHN - A nonprofit healthcare leader with 100+ providers and 15+ locations in the Greater Houston and Gulf Coast area What You'll Do:
- Greet and guide patients with warmth and professionalism
- Handle calls, schedule appointments, and manage patient records
- Protect patient privacy and ensure accurate documentation
- Resolve concerns with empathy and escalate when needed
- Discuss payments, reconcile cash drawers, and prep reports
What You'll Need:
- Customer service experience
- High School Diploma or GED equivalent
- Bilingual in Spanish? That's a big plus!
- Clear communication & strong attention to detail
- Tech-savvy and detail-focused
- Team player who thrives in a fast-paced setting
- Passion for helping people and improving healthcare access
Why You'll Love Working With Us:
- 100% Paid Employee Health & Dental Insurance
- 401(k) with 4% Match
- Paid Time Off + Birthday Leave + Sick Time
- $200 Annual CE Stipend
- Career Growth & Flexible Schedules
- Make a Real Impact in Underserved Communities